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ServiceNow CSA Practice Test - Questions Answers, Page 18

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Question 171

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Which icon would you double click, to expand and collapse the list of all Applications and Modules?

ServiceNow CSA image Question 171 71996 09232024004222000000

Star
Star
Clock
Clock
Application
Application
Funnel
Funnel
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/task/ui16-navigator-tasks.html

asked 23/09/2024
Olaf Messerschmidt
31 questions

Question 172

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What do you call any component that needs to be managed in order to deliver services?

CSDM Items
CSDM Items
CMDB
CMDB
Configuration item
Configuration item
Service Offerings
Service Offerings
Asset
Asset
Suggested answer: C

Explanation:

Reference: https://infocenter.io/servicenow-cmdb-implementation/

asked 23/09/2024
J.J. van Ingen
41 questions

Question 173

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A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

Specify the Dept_Mgr role on the catalog content block
Specify the Dept_Mgr role on the catalog content block
Add the Department Manager group to the catalog item’s user criteria
Add the Department Manager group to the catalog item’s user criteria
Add the Department Manager group to the catalog item’s ACL
Add the Department Manager group to the catalog item’s ACL
Only publish the item in the HR service catalog
Only publish the item in the HR service catalog
Use a Dept_Mgr ACL on the HR service catalog
Use a Dept_Mgr ACL on the HR service catalog
Suggested answer: B

Explanation:

https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/Reference:/ec-user-criteria-form.html

asked 23/09/2024
Miguel Monteiro
38 questions

Question 174

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A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:

Incidents where the state is Closed

Incidents where Assignment Group is Network

After clicking the Funnel icon, what should the user do?

Define the first condition; click AND button; define second condition; click Run
Define the first condition; click AND button; define second condition; click Run
Define the first condition; click AND button; define second condition; press enter
Define the first condition; click AND button; define second condition; press enter
Define the first condition; click OR button; define second condition; press enter
Define the first condition; click OR button; define second condition; press enter
Define the first condition; click > icon on breadcrumb, define second condition; click Run
Define the first condition; click > icon on breadcrumb, define second condition; click Run
Define the first condition; click > icon on breadcrumb, define second condition; press enter
Define the first condition; click > icon on breadcrumb, define second condition; press enter
Suggested answer: A
asked 23/09/2024
Krishna chaithanya
38 questions

Question 175

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Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?

Incident.Major_Incident
Incident.Major_Incident
incident=>major_incident
incident=>major_incident
incident<=>major_incident
incident<=>major_incident
incident||major_incident
incident||major_incident
incident.major_incident
incident.major_incident
Suggested answer: E

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/contextual-security/concept/acl-rule-types.html

asked 23/09/2024
ABDUL AZEEZ
36 questions

Question 176

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Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities’ assignment group.

For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.

For Facilities, the item will be used for anyone in the company who needs room set up services.

However, both departments have their own service catalogs. What do you do, to support these requirements?

Create one Catalog Item for HR Event Room Set Up and one for Facilities Event Room Set Up; then publish each to the appropriate Catalog.
Create one Catalog Item for HR Event Room Set Up and one for Facilities Event Room Set Up; then publish each to the appropriate Catalog.
Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.
Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.
Create one Catalog Item for Event Room Set Up; then publish to the Parent Catalog, which is accessible to both HR and Facilities.
Create one Catalog Item for Event Room Set Up; then publish to the Parent Catalog, which is accessible to both HR and Facilities.
Create one Catalog Item for Event Room Set Up; then use ACLs to control access.
Create one Catalog Item for Event Room Set Up; then use ACLs to control access.
Suggested answer: C
asked 23/09/2024
Emmanuel Yeboah
38 questions

Question 177

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After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

Select Normal role
Select Normal role
Log out and back in
Log out and back in
Use System Administration > Normal Security module
Use System Administration > Normal Security module
Select Global Update Set
Select Global Update Set
End Impersonation
End Impersonation
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/security/concept/c_HighSecuritySettings.html

asked 23/09/2024
Matteo Zamori
31 questions

Question 178

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What type of field allows you to look up values from one other table?

Reference
Reference
Verity
Verity
Options
Options
Selections
Selections
Dot walk
Dot walk
Lookup
Lookup
Suggested answer: A

Explanation:

Reference: https://support.microsoft.com/en-us/office/create-or-delete-a-lookup-field-87e84cbdd60c-4473-8a98-3e391c42f239#:~:text=A%20lookup%20field%20can%20display,order%20in%20the%20Orders%20table

asked 23/09/2024
Elias Lopez III
44 questions

Question 179

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Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Process Automation > Flow Designer
Process Automation > Flow Designer
Process Automation > Flow Administration
Process Automation > Flow Administration
Process Automation > Workflow Editor
Process Automation > Workflow Editor
Process Automation > Process Flow
Process Automation > Process Flow
Process Automation > Active Flows
Process Automation > Active Flows
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-servicenowplatform/page/administer/process-automation-designer/concept/getting-started-processautomation.html

asked 23/09/2024
Vipulkumar Shukal
37 questions

Question 180

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Which module is used as the first step for importing data?

Coalesce Data
Coalesce Data
Transform Data
Transform Data
Import Data
Import Data
Load Data
Load Data
Suggested answer: D

Explanation:


asked 23/09/2024
Spencer Karenbauer
37 questions
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