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ServiceNow CSA Practice Test - Questions Answers, Page 19

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List of questions

Question 181

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When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?

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Question 182

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When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

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Question 183

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What is a key difference between Reporting and Performance Analytics?

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Question 184

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While showing a customer their incident form, they ask to change the Priority values to display their internal terminology P1, P2, P3, P4. They want it to be consistent across all Tasks. How would you do that?

Right click on Priority and select what?

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Question 185

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Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

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Question 186

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When designing a flow, how do you reference data from a record, in that flow?

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Question 187

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On the Reports page, what sections allow you to see which reports are visible to different audiences?

(Choose four.)

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Question 188

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Which tool is used to define relationships between fields in an import set table and a target table?

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Question 189

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Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

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Question 190

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Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

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