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A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team interactions must be considered.

How should the project teams interact in their meetings?

A.
Videoconferencing
A.
Videoconferencing
Answers
B.
Encrypted emails
B.
Encrypted emails
Answers
C.
Phone conversations
C.
Phone conversations
Answers
D.
Chat conversations
D.
Chat conversations
Answers
Suggested answer: A

A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.

What should the project manager do in this situation?

A.
Assess the team's capacity to absorb the workload
A.
Assess the team's capacity to absorb the workload
Answers
B.
Evaluate and understand the cause of the conflict
B.
Evaluate and understand the cause of the conflict
Answers
C.
Escalate the situation to the project sponsor
C.
Escalate the situation to the project sponsor
Answers
D.
Reject the workload back to the global team
D.
Reject the workload back to the global team
Answers
Suggested answer: A

A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration.

What should the project manager do to clarify the situation?

A.
Request support from the CEO on how to deal with the situation
A.
Request support from the CEO on how to deal with the situation
Answers
B.
Increase the size of the team in order to match any prior expectations of the CFO
B.
Increase the size of the team in order to match any prior expectations of the CFO
Answers
C.
Create an executive board to review the product backlog and replan the next iterations
C.
Create an executive board to review the product backlog and replan the next iterations
Answers
D.
Clarify with the CFO that the prioritization process is based on business value
D.
Clarify with the CFO that the prioritization process is based on business value
Answers
Suggested answer: D

A project manager for a technologically complex engagement reviews the key project indicators with the main stakeholders on a regular basis. During one of the meetings, the project sponsor explains that they are using the project manager's risk register as a way to communicate about the project at the executive level.

How should the project manager ensure that project risks are reported accurately in the risk register?

A.
Update the risks in the risk management plan
A.
Update the risks in the risk management plan
Answers
B.
Review the risks throughout project execution
B.
Review the risks throughout project execution
Answers
C.
List the project risks identified in the kick-off meeting
C.
List the project risks identified in the kick-off meeting
Answers
D.
Plan to update the risks at project closure
D.
Plan to update the risks at project closure
Answers
Suggested answer: B

A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.

What should the project manager do to resolve this conflict?

A.
Ensure the new supervisor takes the lead when being challenged
A.
Ensure the new supervisor takes the lead when being challenged
Answers
B.
Give the project team time to work through the issues with the new supervisor
B.
Give the project team time to work through the issues with the new supervisor
Answers
C.
Immediately remove the resource from the project team
C.
Immediately remove the resource from the project team
Answers
D.
Communicate with the resource on the roles and responsibilities of this project
D.
Communicate with the resource on the roles and responsibilities of this project
Answers
Suggested answer: D

A project manager sent the first communication about the project management plan to the team.

The next day, two field engineers were asking about their roles and the project schedule.

What should the project manager have done?

A.
Sent the roles and responsibilities matrix along with the project management plan
A.
Sent the roles and responsibilities matrix along with the project management plan
Answers
B.
Confirmed that the communication was understood and solicited feedback from the team
B.
Confirmed that the communication was understood and solicited feedback from the team
Answers
C.
Briefed each team member on their roles before sending the project management plan
C.
Briefed each team member on their roles before sending the project management plan
Answers
D.
Discussed the roles with the managers to help explain them to their team members
D.
Discussed the roles with the managers to help explain them to their team members
Answers
Suggested answer: B

A solution designer in an agile team often passes the design information to team members without any documentation. This has resulted in misunderstandings within the team.

What should the agile leader do?

A.
Move the solution designer to another team
A.
Move the solution designer to another team
Answers
B.
Review the process that resulted in this situation
B.
Review the process that resulted in this situation
Answers
C.
Ask the team to document the design
C.
Ask the team to document the design
Answers
D.
Stop work until the design document is completed
D.
Stop work until the design document is completed
Answers
Suggested answer: B

A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.

Which evaluation practice should the project lead use to obtain accurate usage data?

A.
Embed a feedback form into the system for users to respond
A.
Embed a feedback form into the system for users to respond
Answers
B.
Build the functionality in the software to collect the operational usage data
B.
Build the functionality in the software to collect the operational usage data
Answers
C.
Send out a questionnaire to all users regarding the most useful features
C.
Send out a questionnaire to all users regarding the most useful features
Answers
D.
Interview a sampling of users to obtain the usage data
D.
Interview a sampling of users to obtain the usage data
Answers
Suggested answer: B

A software project using an agile approach is facing quality issues with every release, generating many production problems.

What should the project manager do to fix the problem and improve the quality?

A.
Use the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems
A.
Use the retrospective meeting to better understand the root cause of the quality problems and put together a plan with the team to address the problems
Answers
B.
Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing
B.
Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing
Answers
C.
Create a reward system granting incentives to the team members who are able to catch more defects
C.
Create a reward system granting incentives to the team members who are able to catch more defects
Answers
D.
Seek extra funding approval with the sponsor to replace junior team members for more experienced ones
D.
Seek extra funding approval with the sponsor to replace junior team members for more experienced ones
Answers
Suggested answer: A

A project manager is managing a national rollout for an innovative product in a regulated environment that is expected to change. The project management office (PMO) needs visibility of the regulatory constraints while maintaining a degree of flexibility.

Which tool can the project manager use?

A.
Use a burndown chart to provide transparency
A.
Use a burndown chart to provide transparency
Answers
B.
Use a burnup chart to provide transparency
B.
Use a burnup chart to provide transparency
Answers
C.
Use a kanban board to increase accountability
C.
Use a kanban board to increase accountability
Answers
D.
Use a product backlog to manage changes
D.
Use a product backlog to manage changes
Answers
Suggested answer: D
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