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A virtual team has disagreements about the client's requirements. Although the requirements are written, the language seems ambiguous for some of the team members who are working abroad.

The local team members argue that the language is clear, but that there is a lack of competence from the international team members.

Which two actions should the project manager take? (Choose two.)

A.
Assign projects with local clients to the local project team members.
A.
Assign projects with local clients to the local project team members.
Answers
B.
Train all project team members to recognize and discuss cultural differences
B.
Train all project team members to recognize and discuss cultural differences
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C.
Ensure that local team members explain the requirements to the international team members
C.
Ensure that local team members explain the requirements to the international team members
Answers
D.
Provide training to international team members to ensure their understanding of the requirements.
D.
Provide training to international team members to ensure their understanding of the requirements.
Answers
E.
Address the language ambiguity in the requirements to ensure all team members understand them
E.
Address the language ambiguity in the requirements to ensure all team members understand them
Answers
Suggested answer: B, E

A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. In a project review meeting. a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products.

What should the project manager do?

A.
Assign a technical writer to the project.
A.
Assign a technical writer to the project.
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B.
Develop a standard for document quality control.
B.
Develop a standard for document quality control.
Answers
C.
Ask the project management office (PMO) to support and review all deliverables.
C.
Ask the project management office (PMO) to support and review all deliverables.
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D.
Log the issue in the risk register and the issue log.
D.
Log the issue in the risk register and the issue log.
Answers
Suggested answer: B

A project manager is about to start a large-scale project with unclear requirements, a fixed deadline, and a fixed budget. The client is unable to provide a product owner, as they do not have enough capacity and they want to be involved only a few times during the project.

How should the project manager plan and manage the project?

A.
Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place.
A.
Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place.
Answers
B.
Define the project's requirements, prepare a long-term detailed plan, and manage the project according to it.
B.
Define the project's requirements, prepare a long-term detailed plan, and manage the project according to it.
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C.
Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.
C.
Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.
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D.
Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.
D.
Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.
Answers
Suggested answer: C

A client has asked the project manager for the program status report. The project manager sends the report and then realizes that they accidentally included another manager from the client's organization on the email.

What should the project manager do?

A.
Contact the other manager and ask them to delete the email.
A.
Contact the other manager and ask them to delete the email.
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B.
Inform the client and their supervisor about the mistake.
B.
Inform the client and their supervisor about the mistake.
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C.
Wait for the client's feedback regarding the report.
C.
Wait for the client's feedback regarding the report.
Answers
D.
Resend the email to the client, excluding the other manager.
D.
Resend the email to the client, excluding the other manager.
Answers
Suggested answer: B

During a project's closing phase, the project manager identified that the client did not use one particular service. The client then asks the project manager to informally extend the service beyond the contract end date. The contract is clear about the expiration of the service.

How should the project manager address this situation in order to close the project?

A.
Escalate the request to the functional manager to approve the additional service hours.
A.
Escalate the request to the functional manager to approve the additional service hours.
Answers
B.
Issue a change request and activate the formal change control process to address the situation.
B.
Issue a change request and activate the formal change control process to address the situation.
Answers
C.
Accept the client's proposal to use the service until the additional hours are exhausted.
C.
Accept the client's proposal to use the service until the additional hours are exhausted.
Answers
D.
Deny the request and include it in lessons learned documentation for the next contract renewal.
D.
Deny the request and include it in lessons learned documentation for the next contract renewal.
Answers
Suggested answer: B

A project manager has been approached by the project sponsor about adding to the project scope. How should the project manager accommodate this request?

A.
Disregard the request since the project scope is finalized
A.
Disregard the request since the project scope is finalized
Answers
B.
Adjust the project schedule to accommodate the new project scope requests.
B.
Adjust the project schedule to accommodate the new project scope requests.
Answers
C.
Create a change request for the change control board (CCB) to review.
C.
Create a change request for the change control board (CCB) to review.
Answers
D.
Update the project team about the change request.
D.
Update the project team about the change request.
Answers
Suggested answer: C

A project manager acquired information from the market that would reduce the business value being delivered by an ongoing project. Based on that information, the project manager believes the project should be stopped.

How should the project manager handle the situation?

A.
Have a discussion with the project sponsor and cancel the project.
A.
Have a discussion with the project sponsor and cancel the project.
Answers
B.
Remove the items no longer applicable from the backlog and present the backlog to the project team.
B.
Remove the items no longer applicable from the backlog and present the backlog to the project team.
Answers
C.
Continue working on the defined scope and review the risk matrix.
C.
Continue working on the defined scope and review the risk matrix.
Answers
D.
Have a discussion with the sponsor and recommend the project business value be reassessed.
D.
Have a discussion with the sponsor and recommend the project business value be reassessed.
Answers
Suggested answer: D

A project manager is executing a commercial building project. The project manager discovers that the required building permits have not been obtained. Obtaining the permits will delay the project by 1 month and will cost the project US$35,000. The fine associated with continuing to build without the permits is US$1,000 per day.

What should the project manager do first?

A.
Continue the project while trying to obtain the permit.
A.
Continue the project while trying to obtain the permit.
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B.
Update the risk management plan.
B.
Update the risk management plan.
Answers
C.
Review lessons learned from previous projects.
C.
Review lessons learned from previous projects.
Answers
D.
Obtain the permits before continuing the build.
D.
Obtain the permits before continuing the build.
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Suggested answer: D

A project delivers every 2 weeks. The customer raises a complaint because they do not perceive business value in the products delivered even though deliveries have been completed in a timely manner.

Which activity should the project manager undertake?

A.
Change the delivery project approach.
A.
Change the delivery project approach.
Answers
B.
Review the risk analysis.
B.
Review the risk analysis.
Answers
C.
Perform a cost-benefit analysis.
C.
Perform a cost-benefit analysis.
Answers
D.
Review the definition for the minimum viable product (MVP).
D.
Review the definition for the minimum viable product (MVP).
Answers
Suggested answer: D

A project sponsor has requested that the project manager reprioritize the team's tasks to include a feature that is not part of the minimum viable product (MVP) for the project. Although the project sponsor is very keen on the feature, adding it has the potential of causing team burnout and/or delaying the release.

How should the project manager address this situation?

A.
Ensure the feature has been included in the product backlog, explain to the sponsor the consequences of the request, and ask the team to include the feature's tasks in the next iteration
A.
Ensure the feature has been included in the product backlog, explain to the sponsor the consequences of the request, and ask the team to include the feature's tasks in the next iteration
Answers
B.
Ensure the feature is included in the iteration backlog, ask the team lo work on the current tasks first, and include the new tasks after those tasks are completed
B.
Ensure the feature is included in the iteration backlog, ask the team lo work on the current tasks first, and include the new tasks after those tasks are completed
Answers
C.
Ensure the feature has been included in the product backlog, then hold a meeting with the team and sponsor to determine how to deliver the feature within the current iteration
C.
Ensure the feature has been included in the product backlog, then hold a meeting with the team and sponsor to determine how to deliver the feature within the current iteration
Answers
D.
Ensure the feature's tasks are included in the iteration backlog. explain to the sponsor the consequences of the request. and ask the team to deliver the feature in the current iteration
D.
Ensure the feature's tasks are included in the iteration backlog. explain to the sponsor the consequences of the request. and ask the team to deliver the feature in the current iteration
Answers
Suggested answer: C
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