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After the merger of two large companies, a project manager is assigned to a project. The company hires a consultant to ensure best practices are being used in information security.

During an iteration, the consultant requests changes to a software component, claiming that it is not meeting market requirements.

What should the project manager do?

A.
Continue the iteration and add the requested changes.
A.
Continue the iteration and add the requested changes.
Answers
B.
Continue the iteration and review the change with the customer.
B.
Continue the iteration and review the change with the customer.
Answers
C.
Cancel the iteration and meet with the product owner.
C.
Cancel the iteration and meet with the product owner.
Answers
D.
Cancel the iteration and add the requested changes.
D.
Cancel the iteration and add the requested changes.
Answers
Suggested answer: B

A project manager is managing the scope of the project and creating a work breakdown structure (WBS) with the team members.

How should the project manager organize the WBS?

A.
Customer oriented
A.
Customer oriented
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B.
Team oriented
B.
Team oriented
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C.
Cost oriented
C.
Cost oriented
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D.
Deliverable oriented
D.
Deliverable oriented
Answers
Suggested answer: D

Explanation:

It is a best practice to organize the WBS in a way that aligns with the project's deliverables and objectives. This allows for clear identification and tracking of what needs to be accomplished in order to successfully complete the project.

Additionally, it helps ensure that all necessary tasks are captured, and that the team is focused on delivering what is expected by the stakeholders and customer.

Explanation:

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally.

What should the project manager do?

A.
Help the team members to resolve the conflict in a way that results in the best team performance.
A.
Help the team members to resolve the conflict in a way that results in the best team performance.
Answers
B.
Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
B.
Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
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C.
Understand each team member's argument and select the one that results in less risk to the project.
C.
Understand each team member's argument and select the one that results in less risk to the project.
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D.
Send both team members to the human resources (HR) department for an acceptable resolution.
D.
Send both team members to the human resources (HR) department for an acceptable resolution.
Answers
Suggested answer: A

A project to construct an electricity generation plant is on site near a nature reserve. An environmental activist group is questioning the need for the project. The customer has informed the project manager to disregard the group as they are not in support of the project.

What should the project manager do next?

A.
Ask the customer to contact the activist group and let them know the project status and completion date.
A.
Ask the customer to contact the activist group and let them know the project status and completion date.
Answers
B.
Add the activist group to the list of stakeholders and analyze the impact they may have on project delivery.
B.
Add the activist group to the list of stakeholders and analyze the impact they may have on project delivery.
Answers
C.
Obey the directive from the customer since they are funding the project and are the most important stakeholder.
C.
Obey the directive from the customer since they are funding the project and are the most important stakeholder.
Answers
D.
Request the project team disregard all communication from the activist group and continue with their project work.
D.
Request the project team disregard all communication from the activist group and continue with their project work.
Answers
Suggested answer: B

A project manager is leading a project that is in the execution phase. Due to a company reorganization, some key project team members are likely to leave the project.

What should the project manager do next?

A.
Discuss this issue with the affected team members and support them during the transition.
A.
Discuss this issue with the affected team members and support them during the transition.
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B.
Start looking for replacements as soon as possible to help prevent any schedule slippage.
B.
Start looking for replacements as soon as possible to help prevent any schedule slippage.
Answers
C.
Engage with the project sponsor to ensure that this change does not affect the project execution.
C.
Engage with the project sponsor to ensure that this change does not affect the project execution.
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D.
Determine the impact to the project and implement mitigations per the project management plan.
D.
Determine the impact to the project and implement mitigations per the project management plan.
Answers
Suggested answer: D

In the past year, a company paid US$60,000 to an external subcontractor for an ongoing project.

The project manager has been asked to evaluate if the project can be delivered more cost effectively this year by using internal labor. The project manager used an optimistic term of 4 months, a pessimistic term of 6 months, and a most expected term of 5 months, and has concluded that the service can be delivered with the following resources:

- Two engineers (monthly salary of US$700 each)

- One project manager (monthly salary of US$1,600)

- Additional estimated monthly expenses of US$2,000

The project manager used the program evaluation and review technique (PERT) to calculate the savings if the project is delivered with in-house resources.

How much money will the project manager estimate the company can save?

A.
US$35,000
A.
US$35,000
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B.
US$20,000
B.
US$20,000
Answers
C.
US$40,000
C.
US$40,000
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D.
US$30,000
D.
US$30,000
Answers
Suggested answer: A

Explanation:

PERT formula is (Pessimistic value + Optimistic Value+ 4* Most likely)/6 = [4+6+(4*5)]/6= 5 Months . 5 months * total cost (1400+1600+2000) = 25000 is the actual cost. So, the savings will be 60000-25000= 35000.

Explanation:

A project is ready to deliver the first batch of the product when a quality control check rejects the product as unfit for delivery. The root cause analysis (RCA) shows that a component added as part of the latest change request was not tested throughout the development cycle.

What should the project manager do next?

A.
Review the change control process to ensure quality management artifacts are updated as part of the change.
A.
Review the change control process to ensure quality management artifacts are updated as part of the change.
Answers
B.
Review the quality management process and perform a process audit as part of ongoing quality assurance.
B.
Review the quality management process and perform a process audit as part of ongoing quality assurance.
Answers
C.
Review the communications management plan to ensure change requests are communicated to the affected team members.
C.
Review the communications management plan to ensure change requests are communicated to the affected team members.
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D.
Review the quality management process with the project management office (PMO) to ensure compliance with best practices.
D.
Review the quality management process with the project management office (PMO) to ensure compliance with best practices.
Answers
Suggested answer: B

A project manager has been assigned with initiating a large project to deliver complex equipment.

Part of the project will be the result of a long research process, but once this is completed, the other part of the project must be incrementally delivered to the customer.

Which approach should the project manager choose for this project?

A.
Adaptive
A.
Adaptive
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B.
Hybrid
B.
Hybrid
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C.
Predictive
C.
Predictive
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D.
Agile
D.
Agile
Answers
Suggested answer: B

A project team strongly encourages the project manager to purchase an application that will significantly reduce work time. Without the application, the deadline might be missed. However, the purchase will impact the project cost. The sponsor would like to explore a less expensive application that will save the team's time.

What should the project manager do?

A.
Raise a change request.
A.
Raise a change request.
Answers
B.
Create a decision tree.
B.
Create a decision tree.
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C.
Purchase the application.
C.
Purchase the application.
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D.
Analyze assumptions and constraints.
D.
Analyze assumptions and constraints.
Answers
Suggested answer: D

A project manager is leading an engineering project. The project manager must obtain some certifications before mass production, which is scheduled in 3 months. The certification process will require at least 6 months.

What should the project manager do next?

A.
Discuss extending the mass production timeline by 3 months with the project sponsor.
A.
Discuss extending the mass production timeline by 3 months with the project sponsor.
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B.
Assess and evaluate the certification process and understand the best and worst case scenarios.
B.
Assess and evaluate the certification process and understand the best and worst case scenarios.
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C.
Engage a consultant to shorten the certification process to meet the schedule requirement.
C.
Engage a consultant to shorten the certification process to meet the schedule requirement.
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D.
Meet with senior management to discuss the possibility of an extension to the project timeline.
D.
Meet with senior management to discuss the possibility of an extension to the project timeline.
Answers
Suggested answer: B
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