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In the middle of the execution phase for a big project, a new stakeholder who was unfamiliar with the project joined the board of directors and is influencing the decisions made in the project. This change is impacting the project's progress.

What should the project manager do first?

A.
Inform the client about the change.
A.
Inform the client about the change.
Answers
B.
Update the risk register with a new risk.
B.
Update the risk register with a new risk.
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C.
Present the project to the stakeholder.
C.
Present the project to the stakeholder.
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D.
Revise the project schedule.
D.
Revise the project schedule.
Answers
Suggested answer: C

Explanation:

When a new stakeholder joins the board of directors and is impacting the project's progress, it's crucial for the project manager to ensure that the stakeholder is fully informed about the project, its objectives, and its current status. By presenting the project to the stakeholder, the project manager can ensure that the stakeholder is aware of the project's goals, timelines, and deliverables, and that they understand the impact that their decisions may have on the project.

This will help the project manager to manage the stakeholder's expectations and ensure that their influence on the project is aligned with the project's goals.

Explanation:

During an iteration review session, some product features are at risk of being canceled due to high operational costs when the product is launched into a production environment.

What type of analysis should the project lead have conducted to avoid this situation?

A.
Benefits analysis
A.
Benefits analysis
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B.
Risk analysis
B.
Risk analysis
Answers
C.
Capacity analysis
C.
Capacity analysis
Answers
D.
Gap analysis
D.
Gap analysis
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Suggested answer: A

A project to build a new energy plant was just completed. However, a few days before operation of the plant, the local community protested and closed access to the plant. They argue that an important natural reserve was impacted and prior consultation was not done by the project team.

What should the project manager verify first?

A.
Stakeholder engagement plan
A.
Stakeholder engagement plan
Answers
B.
Cost-benefit analysis
B.
Cost-benefit analysis
Answers
C.
Business case
C.
Business case
Answers
D.
Risk management plan
D.
Risk management plan
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Suggested answer: A

An agile project started 6 months ago. Since the beginning of the project, there have been disagreements among team members regarding daily meetings since some of the team members are not available at the same time. The project manager is convinced an agile team should be self-organizing, and that meeting times should be worked out by the team.

What should the project manager do?

A.
Establish a team charter.
A.
Establish a team charter.
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B.
Recognize the team's contributions.
B.
Recognize the team's contributions.
Answers
C.
Assign a team leader.
C.
Assign a team leader.
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D.
Establish a project schedule.
D.
Establish a project schedule.
Answers
Suggested answer: A

A team has been working for some time on a project with incremental deliveries. The project manager noticed that one of the team members is less engaged in team meetings, yet delivers promptly. While discussing the source of demotivation, the team member informed the project manager that this is due to a feeling of lack of skills in dealing with new tasks.

How should the project manager address the issue?

A.
Replace the team member with a resource from another team who already has the requisite training and skills needed.
A.
Replace the team member with a resource from another team who already has the requisite training and skills needed.
Answers
B.
Review which tasks the team member would feel more motivated to work on, then assign those tasks to the team member.
B.
Review which tasks the team member would feel more motivated to work on, then assign those tasks to the team member.
Answers
C.
Discuss growth and development needs with the team member and provide learning opportunities accordingly.
C.
Discuss growth and development needs with the team member and provide learning opportunities accordingly.
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D.
Create a self-paced learning plan with the team member during working hours, with checkpoints on learning progress.
D.
Create a self-paced learning plan with the team member during working hours, with checkpoints on learning progress.
Answers
Suggested answer: C

In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter. The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed.

Which two actions should the project manager take? (Choose two.)

A.
Ask the customer for their priorities regarding the requirements for the second milestone.
A.
Ask the customer for their priorities regarding the requirements for the second milestone.
Answers
B.
Escalate the issue to upper management to resolve the problem, and suggest a plan.
B.
Escalate the issue to upper management to resolve the problem, and suggest a plan.
Answers
C.
Convince the customer to leave the second milestone in place and not change it.
C.
Convince the customer to leave the second milestone in place and not change it.
Answers
D.
Tell the customer that moving the milestone has a very high impact on the cost of the project.
D.
Tell the customer that moving the milestone has a very high impact on the cost of the project.
Answers
E.
Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.
E.
Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.
Answers
Suggested answer: A, E

Explanation:

The project manager should first ask the customer for their priorities regarding the requirements for the second milestone in order to understand the reasons behind the customer's request and how it aligns with their overall project goals.

This can help the project manager to identify which requirements are most important to the customer and which ones can be delayed or modified.

The project manager should also go back to the development team and discuss which second milestone requirements can be performed in the first quarter. The team may be able to identify which requirements can be accelerated or modified to meet the customer's desired outcome in the first quarter. This can help the project manager to develop a plan that meets the customer's needs while minimizing the impact on the overall project schedule and cost.

Explanation:

A project team is conducting sprint planning. At the end of the sprint, the product increment must be deployed on a customer's site. The product owner received an email from the account manager that the customer may not be ready to install the new version of the product.

What should the project manager do?

A.
Ask the sales team to inform the customer.
A.
Ask the sales team to inform the customer.
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B.
Contact the customer's project manager.
B.
Contact the customer's project manager.
Answers
C.
Ask the product owner to inform the customer.
C.
Ask the product owner to inform the customer.
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D.
Contact the customer's technical lead.
D.
Contact the customer's technical lead.
Answers
Suggested answer: B

A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email.

What should the project manager do to avoid these situations?

A.
Review the stakeholder engagement plan.
A.
Review the stakeholder engagement plan.
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B.
Review the resource management plan.
B.
Review the resource management plan.
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C.
Review the risk management plan.
C.
Review the risk management plan.
Answers
D.
Review the communications management plan.
D.
Review the communications management plan.
Answers
Suggested answer: D

During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it.

What should the project lead ask the project team do?

A.
Avoid the temptation to make any changes and address the issue in the next sprint.
A.
Avoid the temptation to make any changes and address the issue in the next sprint.
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B.
Submit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it.
B.
Submit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it.
Answers
C.
Address this issue only as it has a higher priority than the remaining features of the same sprint.
C.
Address this issue only as it has a higher priority than the remaining features of the same sprint.
Answers
D.
Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.
D.
Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.
Answers
Suggested answer: D

An external project manager is managing the construction of new corporate offices for a large company. The project management plan states that it is necessary to contract a highly trained external resource to revise and validate an important project component. The client has rejected hiring the external resource because of the high cost, even though it is within the project budget.

What should the project manager do to resolve this issue?

A.
Try to accomplish the task internally by leveling resources from other projects.
A.
Try to accomplish the task internally by leveling resources from other projects.
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B.
Ask the client for a meeting and explain that the task will not be performed.
B.
Ask the client for a meeting and explain that the task will not be performed.
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C.
Evaluate the consequences and meet with the client to explain the possible scenarios.
C.
Evaluate the consequences and meet with the client to explain the possible scenarios.
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D.
Hire the resource in order to achieve the project objectives.
D.
Hire the resource in order to achieve the project objectives.
Answers
Suggested answer: C
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