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A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers' group was not consulted, and they use the site for a monthly market.

What should the project manager do to move forward with the project?

A.
Continue building the center as the farmers' group does not need to be consulted.
A.
Continue building the center as the farmers' group does not need to be consulted.
Answers
B.
Discuss the project objectives with all stakeholders. including the farmers' group, and review their requirements.
B.
Discuss the project objectives with all stakeholders. including the farmers' group, and review their requirements.
Answers
C.
Document a risk related to the impact that the farmers' group could bring to the project.
C.
Document a risk related to the impact that the farmers' group could bring to the project.
Answers
D.
Request that the project sponsor discuss compensation with the farmers' group for the lost business.
D.
Request that the project sponsor discuss compensation with the farmers' group for the lost business.
Answers
Suggested answer: B

A project sponsor would like to include a new deliverable. The sponsor contacts the project manager in order to seek advice on the most efficient approach to complete the deliverable within the next 2 months.

What should the project manager do?

A.
Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.
A.
Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.
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B.
Advise the sponsor that it is not the project manager's job to evaluate the project.
B.
Advise the sponsor that it is not the project manager's job to evaluate the project.
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C.
Use the management reserve in order to expedite completion of the deliverable within 2 months.
C.
Use the management reserve in order to expedite completion of the deliverable within 2 months.
Answers
D.
Change the project methodology in order to achieve completion of the deliverable within 2 months.
D.
Change the project methodology in order to achieve completion of the deliverable within 2 months.
Answers
Suggested answer: A

A project is about to start with a global project team. Travel is not a viable option for project team members, so most will participate virtually.

What should the project manager do to engage the team?

A.
Invest in a virtual collaboration/colocation environment.
A.
Invest in a virtual collaboration/colocation environment.
Answers
B.
Have one-on-one meetings with team members to improve communication.
B.
Have one-on-one meetings with team members to improve communication.
Answers
C.
Ask human resources (HR) for team-building recommendations.
C.
Ask human resources (HR) for team-building recommendations.
Answers
D.
Schedule weekly team meetings to encourage collaboration.
D.
Schedule weekly team meetings to encourage collaboration.
Answers
Suggested answer: A

An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully.

What should the project manager do to reduce the risk of project failure?

A.
Provide team members with the necessary coaching and mentoring.
A.
Provide team members with the necessary coaching and mentoring.
Answers
B.
Ask the sponsor to add experienced professionals to the team.
B.
Ask the sponsor to add experienced professionals to the team.
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C.
Approve the appropriate training program for team members.
C.
Approve the appropriate training program for team members.
Answers
D.
Assign a dedicated resource to check the quality of each deliverable.
D.
Assign a dedicated resource to check the quality of each deliverable.
Answers
Suggested answer: A

A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions.

What should the project manager do to ensure that the project is ready to move to an operational state?

A.
Review the project approval requirements in the project charter and confirm who will be approving the project.
A.
Review the project approval requirements in the project charter and confirm who will be approving the project.
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B.
Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.
B.
Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.
Answers
C.
Refer to the project's work in progress (WIP) reports to ensure that there is no additional work in the backlog.
C.
Refer to the project's work in progress (WIP) reports to ensure that there is no additional work in the backlog.
Answers
D.
Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.
D.
Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.
Answers
Suggested answer: B

A vendor project manager and team are implementing a software solution across the organization. A customer stakeholder who was not present during the sales process is demanding that the team implement requirements that are out of scope without adding additional cost to the project.

What should the project manager do next?

A.
Escalate the issue of the additional requirements to the executive leadership team.
A.
Escalate the issue of the additional requirements to the executive leadership team.
Answers
B.
Adjust the scope baseline and schedule baseline accordingly.
B.
Adjust the scope baseline and schedule baseline accordingly.
Answers
C.
Implement all the requirements the customer has requested.
C.
Implement all the requirements the customer has requested.
Answers
D.
Refer the stakeholder to the delivery specifications in the statement of work (SOW).
D.
Refer the stakeholder to the delivery specifications in the statement of work (SOW).
Answers
Suggested answer: D

A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.

What should the project manager do?

A.
Assign actions to all stakeholders and oversee their implementation.
A.
Assign actions to all stakeholders and oversee their implementation.
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B.
Acknowledge the impediments and facilitate their resolutions.
B.
Acknowledge the impediments and facilitate their resolutions.
Answers
C.
Note the impediments and escalate them to the product owner.
C.
Note the impediments and escalate them to the product owner.
Answers
D.
Note the impediments and work on addressing them later.
D.
Note the impediments and work on addressing them later.
Answers
Suggested answer: B

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.

What should the project lead do?

A.
Invite the board member to a separate demo.
A.
Invite the board member to a separate demo.
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B.
Invite the board member to the next sprint review.
B.
Invite the board member to the next sprint review.
Answers
C.
Invite the board member to the next sprint retrospective.
C.
Invite the board member to the next sprint retrospective.
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D.
Invite the board member to the next daily standup.
D.
Invite the board member to the next daily standup.
Answers
Suggested answer: B

Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations.

What should the project manager do?

A.
Start the meeting with a review of the ground rules, meeting objectives, and the agenda.
A.
Start the meeting with a review of the ground rules, meeting objectives, and the agenda.
Answers
B.
Speak individually with the team member who always disrupts the conversations.
B.
Speak individually with the team member who always disrupts the conversations.
Answers
C.
Manage time efficiently using the agenda and ask each participant to contribute.
C.
Manage time efficiently using the agenda and ask each participant to contribute.
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D.
D.
Answers
Suggested answer: A

Explanation:

What should the project manager do?

A. Start the meeting with a review of the ground rules, meeting objectives, and the agenda.

B. Speak individually with the team member who always disrupts the conversations.

C. Manage time efficiently using the agenda and ask each participant to contribute.

D. Speak individually with the team members who do not participate in conversations.

Answer: A

Explanation:

A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution.

What should the project manager do to keep the stakeholders engaged?

A.
Use meetings as a communication channel.
A.
Use meetings as a communication channel.
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B.
Use email as a communication channel.
B.
Use email as a communication channel.
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C.
Use feedback and decision-making tools.
C.
Use feedback and decision-making tools.
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D.
Use a shared collaboration platform.
D.
Use a shared collaboration platform.
Answers
Suggested answer: D
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