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A project team with a tight schedule has succeeded in maintaining a schedule performance index (SPI) of the through regular daily standups and overtime, when required. After a few months the project manager notices that some of the team members' performance has decreased but mat the overall project team performance is still ahead of schedule by a few days.

What should the project manager do first to maintain the project team's performance level?

A.
Initiate a performance-based bonus for the team members to provide them with a monetary incentive
A.
Initiate a performance-based bonus for the team members to provide them with a monetary incentive
Answers
B.
Remind the team frequently that the project must be delivered on time and within budget
B.
Remind the team frequently that the project must be delivered on time and within budget
Answers
C.
Invite the team to a team-building event to alleviate their stress while strengthening teamwork
C.
Invite the team to a team-building event to alleviate their stress while strengthening teamwork
Answers
D.
Provide routine mentoring and coaching to the team members to identify any demotivating issues
D.
Provide routine mentoring and coaching to the team members to identify any demotivating issues
Answers
Suggested answer: D

A sponsor and project manager found out that a vendor in a different time zone has delayed the delivery of its products and needs close supervision until the project gets back on track. The only option is to relocate three key members of the project team to spend 6 months abroad. What should the project manager do next?

A.
Communicate to the whole team the decision to relocate team members abroad and the implications of doing so in the next project status meeting
A.
Communicate to the whole team the decision to relocate team members abroad and the implications of doing so in the next project status meeting
Answers
B.
Communicate individually with the affected team members to negotiate the decision and confirm their willingness to relocate
B.
Communicate individually with the affected team members to negotiate the decision and confirm their willingness to relocate
Answers
C.
Communicate the decision to the human resources (HR) department so they can direct the project team members to be sent abroad
C.
Communicate the decision to the human resources (HR) department so they can direct the project team members to be sent abroad
Answers
D.
Communicate to the affected team members' manager and schedule a meeting to discuss the details of this assignment
D.
Communicate to the affected team members' manager and schedule a meeting to discuss the details of this assignment
Answers
Suggested answer: B

A project manager is using a hybrid approach to comply with a regulatory requirement. The planning and closing phases will use a predictive approach, and the execution phase will use an iterative approach. During the second sprint review, the project sponsor requested a change in priority tor some of the product backlog items.

What should the project manager do as a servant leader?

A.
Ask the sponsor to submit a change request to the change control board (CCB)
A.
Ask the sponsor to submit a change request to the change control board (CCB)
Answers
B.
Support the product owners decision to change the priority of the product backlog items
B.
Support the product owners decision to change the priority of the product backlog items
Answers
C.
Accept the request and include the product backlog items in the next sprint
C.
Accept the request and include the product backlog items in the next sprint
Answers
D.
Review the impact of the change on the schedule management plan baseline
D.
Review the impact of the change on the schedule management plan baseline
Answers
Suggested answer: B

A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach. Recently the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large complex project with the same group of stakeholders.

What should the project manager do?

A.
Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach
A.
Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach
Answers
B.
Continue to use the predictive approach in the new project since it is the approach the stakeholders are familiar with using
B.
Continue to use the predictive approach in the new project since it is the approach the stakeholders are familiar with using
Answers
C.
Share the pros and cons of adopting an agile approach for the new project only with the team and ask them to decide which approach to use
C.
Share the pros and cons of adopting an agile approach for the new project only with the team and ask them to decide which approach to use
Answers
D.
Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project
D.
Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project
Answers
Suggested answer: D

A project sponsor wants to develop software that would have 30 features and would be used in 10 different countries. The team feels overwhelmed with the amount of work to be done. What should the project manager do?

A.
Encourage and motivate the team with project incentives
A.
Encourage and motivate the team with project incentives
Answers
B.
Subdivide the team to handle different aspects of the project
B.
Subdivide the team to handle different aspects of the project
Answers
C.
Support the team to find and execute the minimum viable product (MVP)
C.
Support the team to find and execute the minimum viable product (MVP)
Answers
D.
Organize project execution to satisfy the project sponsor s request
D.
Organize project execution to satisfy the project sponsor s request
Answers
Suggested answer: C

A project manager primarily works on implementation projects Depending on the deliverable, the project manager is able to estimate the time line based on previous projects. The project manager now receives a project that is different from the previous implementation projects.

What should the project manager do next?

A.
Refer to the previous protect they worked on and base the estimate on that
A.
Refer to the previous protect they worked on and base the estimate on that
Answers
B.
Use expert judgment to estimate the schedule and then adjust the schedule as the project progresses
B.
Use expert judgment to estimate the schedule and then adjust the schedule as the project progresses
Answers
C.
Ask the project management office (PMO) by when the project can be completed and use that date as the project time line
C.
Ask the project management office (PMO) by when the project can be completed and use that date as the project time line
Answers
D.
Break down the project into smaller tasks and estimate the durations of the activities
D.
Break down the project into smaller tasks and estimate the durations of the activities
Answers
Suggested answer: C

A project manager was replaced in the early phases of a new project. The new project manager discovers that the business team is not supporting the project.

After discussing these concerns with the team, it is determined that the project does not have the full support of senior management.

What should the new project manager do next?

A.
Request the business team to clearly define their issues with the project work completed to date.
A.
Request the business team to clearly define their issues with the project work completed to date.
Answers
B.
Send out a status report describing the situation to the stakeholders and request general assistance.
B.
Send out a status report describing the situation to the stakeholders and request general assistance.
Answers
C.
Study the stakeholder analysis to understand which stakeholder holds the most influence and seek their assistance.
C.
Study the stakeholder analysis to understand which stakeholder holds the most influence and seek their assistance.
Answers
D.
Ask senior management to be more involved with the project and to provide their full support.
D.
Ask senior management to be more involved with the project and to provide their full support.
Answers
Suggested answer: C

A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours. The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.

What should the project lead have done initially to avoid this situation?

A.
Involved operations stakeholders during planning
A.
Involved operations stakeholders during planning
Answers
B.
Reviewed the project management plan
B.
Reviewed the project management plan
Answers
C.
Increased support hours for the hours of operation
C.
Increased support hours for the hours of operation
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D.
Created a detailed operations manual
D.
Created a detailed operations manual
Answers
Suggested answer: A

A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production. One particular pain point is the transition to operations, where the issues usually arise.

What should the project manager do to improve this scenario?

A.
Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities
A.
Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities
Answers
B.
Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides
B.
Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides
Answers
C.
Foster stakeholder participation by engaging them early on the backlog discussions
C.
Foster stakeholder participation by engaging them early on the backlog discussions
Answers
D.
Ask the support/operation team to participate in the daily standup meetings to contribute to the project's progress
D.
Ask the support/operation team to participate in the daily standup meetings to contribute to the project's progress
Answers
Suggested answer: A

After signing an agreement with a vendor, the project manager notices that the vendor is continuously asking for changes on the procurement statement of work (SOW). These changes would improve the project outcome.

What should the project manager do next?

A.
Consult the list of selected vendors for the bid and evaluate a possible change of vendor.
A.
Consult the list of selected vendors for the bid and evaluate a possible change of vendor.
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B.
Revise the procurement control process to avoid undesired changes that might affect the schedule.
B.
Revise the procurement control process to avoid undesired changes that might affect the schedule.
Answers
C.
Assess the situation as an opportunity for improvement and perform a risk analysis.
C.
Assess the situation as an opportunity for improvement and perform a risk analysis.
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D.
Conduct an audit on the procurement process and inform the vendor about the audit's observations.
D.
Conduct an audit on the procurement process and inform the vendor about the audit's observations.
Answers
Suggested answer: C
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