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A new quality report was distributed to stakeholders after the sponsor approved it. A senior manager requests changing the colors and sizes of some of the graphs included in the report.

What should the project manager do?

A.
Reject the change as the report was approved previously.
A.
Reject the change as the report was approved previously.
Answers
B.
Incorporate the change in a future report.
B.
Incorporate the change in a future report.
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C.
Ask the team to make the manager's requested changes.
C.
Ask the team to make the manager's requested changes.
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D.
Advise the manager to raise a change request.
D.
Advise the manager to raise a change request.
Answers
Suggested answer: D

During a planning session, the development team and the product owner are arguing about the effort needed to deliver a specific feature in a software development project. The product owner says that the feature can be developed in one week, whereas the team estimates that it will take at least two weeks. After several hours of discussion, they have not reached an agreement.

What should the project lead do?

A.
Decide what should be the time estimate and proceed with the planning meeting.
A.
Decide what should be the time estimate and proceed with the planning meeting.
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B.
Educate the product owner that the project team members are the most appropriate group for assessing the effort.
B.
Educate the product owner that the project team members are the most appropriate group for assessing the effort.
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C.
Ask the project team to accept the shorter estimate as it is important to keep a good relationship with the product owner.
C.
Ask the project team to accept the shorter estimate as it is important to keep a good relationship with the product owner.
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D.
Communicate to the stakeholders that the project has to be delayed for two weeks.
D.
Communicate to the stakeholders that the project has to be delayed for two weeks.
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Suggested answer: B

There are two interdependent projects: the first project is in execution, and the second one is about to be deployed. The first project has been delayed, which is now affecting the second project due to the sharing of resources.

What should the project manager do in this situation?

A.
Ask for written commitment from the team manager assuring the deployment team can work on only one of the projects.
A.
Ask for written commitment from the team manager assuring the deployment team can work on only one of the projects.
Answers
B.
Assess the issue with the deployment resources' availability and define a plan to deploy extra resources to the deployment team.
B.
Assess the issue with the deployment resources' availability and define a plan to deploy extra resources to the deployment team.
Answers
C.
Organize a meeting with the deployment team and explain that, due to a resource shortage, the project will be delayed.
C.
Organize a meeting with the deployment team and explain that, due to a resource shortage, the project will be delayed.
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D.
Ask the procurement team to solicit offers from external providers in order to replace the internal resources for the deployment.
D.
Ask the procurement team to solicit offers from external providers in order to replace the internal resources for the deployment.
Answers
Suggested answer: B

In the initial project meeting, a stakeholder presents a complaint about the validity of the project. The complaint occurs after the stakeholder discovers that the project will not deliver the objectives they expected and will have a higher cost.

How should the project manager handle the complaint?

A.
Highlight the reasons for the project cost increase and negotiate with the providers to reduce the cost.
A.
Highlight the reasons for the project cost increase and negotiate with the providers to reduce the cost.
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B.
Use management skills to convince the stakeholder in agreeing to the project cost.
B.
Use management skills to convince the stakeholder in agreeing to the project cost.
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C.
Delay discussions with the stakeholder and request a revision of the project with the sponsors.
C.
Delay discussions with the stakeholder and request a revision of the project with the sponsors.
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D.
Reinforce the importance of the project mission and the overall vision of the work to be performed.
D.
Reinforce the importance of the project mission and the overall vision of the work to be performed.
Answers
Suggested answer: D

At the beginning of a project, a project manager is asked to provide human resources (HR) with an evaluation of every team member's performance. This evaluation will be delivered at the end of the project.

How should the project manager approach this request?

A.
Establish a set of objective and measurable performance indicators for evaluating team members and share it with the team.
A.
Establish a set of objective and measurable performance indicators for evaluating team members and share it with the team.
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B.
Meet with HR at the end of the project and provide a confidential evaluation of every team member's performance.
B.
Meet with HR at the end of the project and provide a confidential evaluation of every team member's performance.
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C.
Ask the project team how they would prefer to be evaluated and use those criteria to share results with HR.
C.
Ask the project team how they would prefer to be evaluated and use those criteria to share results with HR.
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D.
Evaluate the project team members' performance based on whether the completed project fulfills its intended objectives.
D.
Evaluate the project team members' performance based on whether the completed project fulfills its intended objectives.
Answers
Suggested answer: A

A customer asks the project manager to complete a project 10 days earlier than planned due to marketing constraints. After discussing this request with the project team, the project manager concludes that this can be achieved if a few activities can be overlapped.

Which approach should the project manager take?

A.
Fast-track the activities based on limitations and dependencies.
A.
Fast-track the activities based on limitations and dependencies.
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B.
Release the minimum viable product (MVP) earlier and enhance it in the next iteration.
B.
Release the minimum viable product (MVP) earlier and enhance it in the next iteration.
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C.
Review the schedule and perform resource leveling.
C.
Review the schedule and perform resource leveling.
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D.
Add subject matter experts (SMEs) to perform the project activities in parallel.
D.
Add subject matter experts (SMEs) to perform the project activities in parallel.
Answers
Suggested answer: A

A project has come to a halt. What should the project manager do to get the project back on track?

A.
Review the status of each blocker at the daily standup meeting.
A.
Review the status of each blocker at the daily standup meeting.
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B.
Create a Kanban board that describes each blocker.
B.
Create a Kanban board that describes each blocker.
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C.
Create a radiator that places the blockers in a tabular format.
C.
Create a radiator that places the blockers in a tabular format.
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D.
Engage with the project team to understand the blockers.
D.
Engage with the project team to understand the blockers.
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Suggested answer: D

A project manager is assigned to a critical project to build a complex application for a client whose goal is to achieve an ideal state for their business model, but is unsure about how to achieve the solution. What collaboration model should the project manager recommend in this situation?

A.
Ask the client to specify their business needs in a contract format and approve it.
A.
Ask the client to specify their business needs in a contract format and approve it.
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B.
Schedule quarterly review meetings with the client.
B.
Schedule quarterly review meetings with the client.
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C.
Request that proper stakeholders, including the client, are assigned.
C.
Request that proper stakeholders, including the client, are assigned.
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D.
Ask the project team to write the business requirements based on the client's needs.
D.
Ask the project team to write the business requirements based on the client's needs.
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Suggested answer: C

A project manager is executing a large project with many stakeholders. One of the primary stakeholders is requesting a change to the project scope. The project manager knows that this scope change will not require much effort from the project team. The project manager is worried that going through the full change control process will hold up the project schedule.

What should the project manager do?

A.
Ask the primary stakeholder for their official approval to avoid the change control process.
A.
Ask the primary stakeholder for their official approval to avoid the change control process.
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B.
Implement the change in order to avoid changes to the schedule baseline.
B.
Implement the change in order to avoid changes to the schedule baseline.
Answers
C.
Reject the change request because the project is already being executed.
C.
Reject the change request because the project is already being executed.
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D.
Submit a formal change request since the change is affecting the project baseline.
D.
Submit a formal change request since the change is affecting the project baseline.
Answers
Suggested answer: D

A project manager has noticed that a specific team member rarely contributes or shares opinions during team discussions. However, the team member is effective at delivering assigned tasks on time.

How can the project manager leverage this?

A.
Engage with the team member, let them know their strengths, and encourage them to share more.
A.
Engage with the team member, let them know their strengths, and encourage them to share more.
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B.
Meet with the team member prior to meetings and share their thoughts with others so everyone can benefit.
B.
Meet with the team member prior to meetings and share their thoughts with others so everyone can benefit.
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C.
Pair this team member with a more outspoken team member so their voice can be heard more.
C.
Pair this team member with a more outspoken team member so their voice can be heard more.
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D.
Ensure the team member is assigned critical path tasks to meet the schedule.
D.
Ensure the team member is assigned critical path tasks to meet the schedule.
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Suggested answer: A
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