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A team is about to close a deployment and is waiting to receive critical information from the customer. The customer continues to postpone sending information, which is consequently delaying the deployment.

What should the project manager have done to prevent the delay?

A.
Delegated the task to the product owner
A.
Delegated the task to the product owner
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B.
Asked the team to use the sample data
B.
Asked the team to use the sample data
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C.
Engaged the sponsor and sought their support
C.
Engaged the sponsor and sought their support
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D.
Received all key information ahead of time
D.
Received all key information ahead of time
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Suggested answer: D

A project defined to be executed in four months is divided into eight iterations. During its first retrospective, the team realizes that only one member has experience doing a key project requirement.

What should the project manager do?

A.
Invite the team member to share experience in the next retrospective.
A.
Invite the team member to share experience in the next retrospective.
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B.
Ask the sponsor to add team members with the required experience.
B.
Ask the sponsor to add team members with the required experience.
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C.
Plan knowledge-sharing sessions within the team.
C.
Plan knowledge-sharing sessions within the team.
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D.
Ask the sponsor for a training course for the team.
D.
Ask the sponsor for a training course for the team.
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Suggested answer: C

A project manager who is providing development support for a product notices some of their longstanding customers moving to a competitor because of improved value being delivered from their product. What should the project manager do first?

A.
Ask the product owner if the value delivery of the product has changed.
A.
Ask the product owner if the value delivery of the product has changed.
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B.
Intensify the focus of the product to recapture the lost customers.
B.
Intensify the focus of the product to recapture the lost customers.
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C.
Put the ongoing product development on hold and discuss with the team.
C.
Put the ongoing product development on hold and discuss with the team.
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D.
Request a change to the product based on the new market insight.
D.
Request a change to the product based on the new market insight.
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Suggested answer: A

A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?

A.
Ask stakeholders to communicate with the team directly.
A.
Ask stakeholders to communicate with the team directly.
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B.
Empower the team members to remove obstacles and blockers.
B.
Empower the team members to remove obstacles and blockers.
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C.
Add blockers to the issue log and risk management plan.
C.
Add blockers to the issue log and risk management plan.
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D.
Address and remove obstacles and blockers for the team.
D.
Address and remove obstacles and blockers for the team.
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Suggested answer: D

A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?

A.
A detailed mitigation plan on the risks for each work method and the tools used
A.
A detailed mitigation plan on the risks for each work method and the tools used
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B.
A technology roadmap for creating similar deliverables in the future with the same tools
B.
A technology roadmap for creating similar deliverables in the future with the same tools
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C.
An agreed-upon work method and tools that should fit the business need and project constraints
C.
An agreed-upon work method and tools that should fit the business need and project constraints
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D.
A consensus that everything will run as anticipated once the tools and work methods are identified
D.
A consensus that everything will run as anticipated once the tools and work methods are identified
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Suggested answer: C

A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder in order to provide necessary resources. However, the stakeholder is refusing to get involved because the stakeholder thinks that there is no benefit in using the project deliverable.

What should the project manager do to resolve this?

A.
Consider the stakeholder as a risk and evaluate possible solutions with the project team.
A.
Consider the stakeholder as a risk and evaluate possible solutions with the project team.
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B.
Escalate to the project sponsor due to the political nature of the issue.
B.
Escalate to the project sponsor due to the political nature of the issue.
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C.
Improve communication with the stakeholder to obtain their assistance in the future.
C.
Improve communication with the stakeholder to obtain their assistance in the future.
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D.
Meet with the stakeholder to discuss the impact of the deliverable.
D.
Meet with the stakeholder to discuss the impact of the deliverable.
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Suggested answer: D

While working on a proposal for a national-level solution, a new project manager finds that the proposal is asking for compliance from various organizations and policies. The project manager understands that while several compliances are in place, some of the specific regulatory needs for this project are not in place. Senior management advised the project manager to overlook these compliance problems, because they will be ready when that stage of the project is reached, and to continue building the proposal.

What should the project manager do first?

A.
Verify the regulatory requirements and establish a strategy for compliance.
A.
Verify the regulatory requirements and establish a strategy for compliance.
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B.
Document the interactions with senior management in the risk register.
B.
Document the interactions with senior management in the risk register.
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C.
Advise senior management that itis ethically unprofessional to continue.
C.
Advise senior management that itis ethically unprofessional to continue.
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D.
Build the proposal with an alternative set of regulatory requirements.
D.
Build the proposal with an alternative set of regulatory requirements.
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Suggested answer: A

A company's project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner.

Which action should the project manager take to improve the team's performance?

A.
Send an email asking all project team members to complete updates at the end of the day.
A.
Send an email asking all project team members to complete updates at the end of the day.
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B.
Speak individually with each project team member about making the needed updates.
B.
Speak individually with each project team member about making the needed updates.
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C.
Set up a training session for all project team members.
C.
Set up a training session for all project team members.
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D.
Reach out to the functional managers for support.
D.
Reach out to the functional managers for support.
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Suggested answer: C

A company is launching a new product and decides to transition from a predictive to an agile approach. During the third sprint, the project manager notices that the team is not working as a cohesive unit.

Which two rules are appropriate for the project manager to instill in the team? (Choose two.)

A.
Work together daily as a team.
A.
Work together daily as a team.
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B.
Strive toward continuous improvement.
B.
Strive toward continuous improvement.
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C.
Send communications to the entire team.
C.
Send communications to the entire team.
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D.
Follow the sprint planning.
D.
Follow the sprint planning.
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E.
Only share suggestions at the end of the sprint.
E.
Only share suggestions at the end of the sprint.
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Suggested answer: A, B

A project manager is working on a large project with a very difficult client. During the course of the project, the project manager realizes that if the project team had a little more time and funding to make some minor changes, the client could realize the benefits of 25% of the project outcomes early.

How should the project manager approach this?

A.
Concentrate on the current project milestones.
A.
Concentrate on the current project milestones.
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B.
Make all the changes and then show the client the results.
B.
Make all the changes and then show the client the results.
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C.
Develop a business case and submit it to the client.
C.
Develop a business case and submit it to the client.
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D.
Update the project management plan for this new work.
D.
Update the project management plan for this new work.
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Suggested answer: C
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