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CompTIA TK0-201 Practice Test - Questions Answers, Page 58

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An instructor is told by an organization that its employees are not happy about having to attend this training. Which of the following should the instructor do on the first day of class?

A.
Use a variety of activities that will quickly engage the students.
A.
Use a variety of activities that will quickly engage the students.
Answers
B.
Train the students only on the content in which they are interested.
B.
Train the students only on the content in which they are interested.
Answers
C.
Convince management to delay the training until employees are committed to the training.
C.
Convince management to delay the training until employees are committed to the training.
Answers
D.
Ask the students why they do not want to attend and then make adjustments accordingly.
D.
Ask the students why they do not want to attend and then make adjustments accordingly.
Answers
Suggested answer: A

An instructor’s last course evaluations were unfavorable in the area of practical application of content. Which of the following would improve the instructor’s evaluations in this regard?

A.
Present content using primarily the technical terms of the field.
A.
Present content using primarily the technical terms of the field.
Answers
B.
Motivate learners by using examples that are concrete and vivid.
B.
Motivate learners by using examples that are concrete and vivid.
Answers
C.
Increase training on why and decrease training on how.
C.
Increase training on why and decrease training on how.
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D.
Help students to take better notes during content delivery.
D.
Help students to take better notes during content delivery.
Answers
Suggested answer: B

A successful training session comes from achieving the goals of the instruction and which of the following?

A.
Room conditions (e.g. temperature, lighting, chairs)
A.
Room conditions (e.g. temperature, lighting, chairs)
Answers
B.
Keeping the learners motivated
B.
Keeping the learners motivated
Answers
C.
Providing frequent breaks
C.
Providing frequent breaks
Answers
D.
Positive instructor evaluations
D.
Positive instructor evaluations
Answers
Suggested answer: B

A student has been struggling with a lengthy topic. Which of the following is the BEST way to encourage the student?

A.
Praise the student each time a correct answer is given.
A.
Praise the student each time a correct answer is given.
Answers
B.
Praise the student privately only.
B.
Praise the student privately only.
Answers
C.
Improve the student’s grade with extra quizzes.
C.
Improve the student’s grade with extra quizzes.
Answers
D.
Say nothing when the student is incorrect.
D.
Say nothing when the student is incorrect.
Answers
Suggested answer: A

The same student is responding to each question with a raised hand. The instructor is pleased about the student’s motivation but wants to give other students who have raised hands a chance to respond. Which of the following is the BEST action for the instructor to take?

A.
Call on various students with raised hands to ensure all are participating.
A.
Call on various students with raised hands to ensure all are participating.
Answers
B.
Call on the student more than others to sustain the student’s motivation.
B.
Call on the student more than others to sustain the student’s motivation.
Answers
C.
Privately speak to the student to see if a higher-level class is more appropriate.
C.
Privately speak to the student to see if a higher-level class is more appropriate.
Answers
D.
In private, explain why the student is not being called upon each time.
D.
In private, explain why the student is not being called upon each time.
Answers
Suggested answer: A

A sales trainer must distinguish and illustrate the advantages the training client’s brand of equipment offers over a competitive brand’s paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

A.
Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator
A.
Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator
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B.
Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage
B.
Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage
Answers
C.
Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment
C.
Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment
Answers
D.
Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands
D.
Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands
Answers
Suggested answer: C

At the end of a class, a trainer is required to have students sign a printed attendance roster and write their social security numbers for the accounting department. Next, the trainer faxes the completed roster to the secure facsimile unit in accounting. Which of the following demonstrates proper handling of the documents?

A.
Destroy the signed roster sheets and all files associated with the rosters
A.
Destroy the signed roster sheets and all files associated with the rosters
Answers
B.
Retain the signed roster sheets as part of the post-class report to document the event
B.
Retain the signed roster sheets as part of the post-class report to document the event
Answers
C.
Confirm with accounting that the fax is received and destroy the signed originals
C.
Confirm with accounting that the fax is received and destroy the signed originals
Answers
D.
Scan the signed roster, store it electronically on the instructor’s laptop, and destroy all paper versions of the rosters
D.
Scan the signed roster, store it electronically on the instructor’s laptop, and destroy all paper versions of the rosters
Answers
Suggested answer: C

Which of the following is the BEST skill for an instructor to have?

A.
Ability to adapt delivery methods to meet various learning needs
A.
Ability to adapt delivery methods to meet various learning needs
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B.
Ability to ask direct questions of all learners
B.
Ability to ask direct questions of all learners
Answers
C.
Ability to identify problems with classroom equipment
C.
Ability to identify problems with classroom equipment
Answers
D.
Ability to handle classroom disruptions
D.
Ability to handle classroom disruptions
Answers
Suggested answer: A

An instructor is asking overhead questions, but only one learner is volunteering to answer questions.

Which of the following should the instructor do when asking the next question?

A.
Divide the class into groups
A.
Divide the class into groups
Answers
B.
Utilize overhead-direct questions
B.
Utilize overhead-direct questions
Answers
C.
Continue asking overhead questions
C.
Continue asking overhead questions
Answers
D.
Avoid asking further questions
D.
Avoid asking further questions
Answers
Suggested answer: B

The MOST effective way to encourage a learner is to:

A.
use non-verbal communication.
A.
use non-verbal communication.
Answers
B.
provide a course overview.
B.
provide a course overview.
Answers
C.
ask direct questions.
C.
ask direct questions.
Answers
D.
provide positive feedback.
D.
provide positive feedback.
Answers
Suggested answer: D
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