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During project implementation, one team finds out that a key project deliverable was not budgeted.

What should the project manager do first?

A.
Escalate the issue to the project sponsor for resolution.
A.
Escalate the issue to the project sponsor for resolution.
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B.
Hold the team accountable and ask for an immediate solution.
B.
Hold the team accountable and ask for an immediate solution.
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C.
Meet with the team to discuss alternatives.
C.
Meet with the team to discuss alternatives.
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D.
Remove the deliverable from the project scope.
D.
Remove the deliverable from the project scope.
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Suggested answer: C

During the final stage of the launch for a new design, team members are having a conflict about some features of the design.

What should the project manager do?

A.
Call a stakeholder meeting along with team members and seek consensus.
A.
Call a stakeholder meeting along with team members and seek consensus.
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B.
Ask stakeholders to reduce the scope in order to meet project deadlines.
B.
Ask stakeholders to reduce the scope in order to meet project deadlines.
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C.
Ask the project sponsor to make the decision about the design features.
C.
Ask the project sponsor to make the decision about the design features.
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D.
Review the design with the team members and propose a new launch date.
D.
Review the design with the team members and propose a new launch date.
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Suggested answer: A

An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution.

What should the project manager do?

A.
Ask the team to read through all of the available system documents.
A.
Ask the team to read through all of the available system documents.
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B.
Encourage the team to hold a knowledge-sharing session in each iteration.
B.
Encourage the team to hold a knowledge-sharing session in each iteration.
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C.
Encourage the team members to make changes directly in the system.
C.
Encourage the team members to make changes directly in the system.
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D.
Replace the members with new members who understand the system.
D.
Replace the members with new members who understand the system.
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Suggested answer: B

Key decision makers are meeting to define the objectives of a new database migration project.

There are many disagreements about scope and time lines among the leaders of various company departments.

How should the project manager impartially prioritize the requirements to be integrated?

A.
Retain only requirements that result in profitable revenue growth.
A.
Retain only requirements that result in profitable revenue growth.
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B.
Ensure the CEO selects the requirements from all department leaders.
B.
Ensure the CEO selects the requirements from all department leaders.
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C.
Give each department a fixed budget that will cover ten requirements.
C.
Give each department a fixed budget that will cover ten requirements.
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D.
Rank the requirements with the highest benefit-cost ratio as more important.
D.
Rank the requirements with the highest benefit-cost ratio as more important.
Answers
Suggested answer: D

An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer.

What guidance should the product manager provide to improve the requirement development?

A.
Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
A.
Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
Answers
B.
Allow the team to focus and complete the complex work because it will reduce the risk of finding issues later in the project.
B.
Allow the team to focus and complete the complex work because it will reduce the risk of finding issues later in the project.
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C.
Discuss this with the team and reprioritize the backlog to deliver maximum value by including a portion of the complex work.
C.
Discuss this with the team and reprioritize the backlog to deliver maximum value by including a portion of the complex work.
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D.
Inform the customer that there will not be any deliverable due to the complexity involved in the requirement.
D.
Inform the customer that there will not be any deliverable due to the complexity involved in the requirement.
Answers
Suggested answer: C

A project manager is leading an electrical project that spans five towns. The project manager is informed by the team that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.

What should the project manager do?

A.
Engage with the town's authorities to discuss the reason for the change in commitment and agree on a solution.
A.
Engage with the town's authorities to discuss the reason for the change in commitment and agree on a solution.
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B.
Instruct the team to move to the next town and continue the project to avoid further delays.
B.
Instruct the team to move to the next town and continue the project to avoid further delays.
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C.
Change the project scope and seek approval to exclude this town from the overall project.
C.
Change the project scope and seek approval to exclude this town from the overall project.
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D.
Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.
D.
Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.
Answers
Suggested answer: A

A government agency is developing a new connectivity policy. The assigned project manager is a famous economist with international recognition. The team is eager to work with the project manager, but feels intimidated. The project manager realizes that a junior economist, whose tasks are behind schedule, is especially intimidated by the situation.

What should the project manager do first?

A.
Consider organizing paired work sessions for the junior and senior economists.
A.
Consider organizing paired work sessions for the junior and senior economists.
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B.
Reassign some of the junior economist's tasks to other economists.
B.
Reassign some of the junior economist's tasks to other economists.
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C.
Evaluate the performance of the junior economist in the upcoming months.
C.
Evaluate the performance of the junior economist in the upcoming months.
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D.
Request to replace the junior economist with a more experienced economist.
D.
Request to replace the junior economist with a more experienced economist.
Answers
Suggested answer: A

A project is halfway through its execution phase. The quality specifications for the project deliverables are formally accepted. However, a key stakeholder is dissatisfied, stating that the deliverables do not meet the quality specifications.

What should the project manager do in this situation?

A.
Inform the project sponsor of the stakeholder's dissatisfaction.
A.
Inform the project sponsor of the stakeholder's dissatisfaction.
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B.
Review the requirements traceability matrix and conduct inspections.
B.
Review the requirements traceability matrix and conduct inspections.
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C.
Document the issue in the issue log and send a report to management.
C.
Document the issue in the issue log and send a report to management.
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D.
Notify the stakeholder that arbitration procedures will be followed.
D.
Notify the stakeholder that arbitration procedures will be followed.
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Suggested answer: B

A team is finishing the third release to present to the stakeholder as part of a demonstration. The company that subcontracts the developers has communicated that there is a cash flow problem and the company will not be able to provide the same resources for the next iterations.

What should the project manager do next?

A.
Analyze the impact against the release plan if the blocker is not addressed.
A.
Analyze the impact against the release plan if the blocker is not addressed.
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B.
Create a risk register to track the risks and request additional budget.
B.
Create a risk register to track the risks and request additional budget.
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C.
Escalate the situation to the project sponsor for a possible resolution.
C.
Escalate the situation to the project sponsor for a possible resolution.
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D.
Work with the project owner to prioritize the product backlog.
D.
Work with the project owner to prioritize the product backlog.
Answers
Suggested answer: A

An organization is transitioning from a predictive to an agile approach.

What should the project manager do to ensure that the agile approaches will bring about significant change?

A.
Obtain full management support
A.
Obtain full management support
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B.
Identify the organization's key clients
B.
Identify the organization's key clients
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C.
Learn as much as possible about the organization
C.
Learn as much as possible about the organization
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D.
Conduct agile training for the team members
D.
Conduct agile training for the team members
Answers
Suggested answer: D
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