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A customer's technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high- priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time.

What should the project manager do next?

A.
Agree with the project team to modify and delete some of the stories in the current sprint backlog
A.
Agree with the project team to modify and delete some of the stories in the current sprint backlog
Answers
B.
Obtain approval from the project team and add the new story to the product backlog
B.
Obtain approval from the project team and add the new story to the product backlog
Answers
C.
Receive an agreement from the product owner and add the new story to the product backlog
C.
Receive an agreement from the product owner and add the new story to the product backlog
Answers
D.
Negotiate with the scrum master before adding the new story to the sprint backlog
D.
Negotiate with the scrum master before adding the new story to the sprint backlog
Answers
Suggested answer: C

A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.

Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two.)

A.
Require a monthly individual status report
A.
Require a monthly individual status report
Answers
B.
Hold daily virtual meetings to review progress
B.
Hold daily virtual meetings to review progress
Answers
C.
Utilize a web-based kanban board
C.
Utilize a web-based kanban board
Answers
D.
Task functional managers to drive accountability
D.
Task functional managers to drive accountability
Answers
E.
Implement time-keeping software for team members
E.
Implement time-keeping software for team members
Answers
Suggested answer: B, C

An organization is transitioning to an agile delivery approach. There is only one project that is being used as a pilot for the new approach. The project management office (PMO) manager has asked the project lead how communications with the project team and the stakeholders will be managed.

What should the project lead recommend?

A.
Send weekly reports to the PMO, and use a kanban board for the product owner and the project team
A.
Send weekly reports to the PMO, and use a kanban board for the product owner and the project team
Answers
B.
Send the weekly report to the PMO and the product owner, and use a kanban board for the project team
B.
Send the weekly report to the PMO and the product owner, and use a kanban board for the project team
Answers
C.
Invite the PMO manager to the daily standup with the project team and product owner
C.
Invite the PMO manager to the daily standup with the project team and product owner
Answers
D.
Send weekly reports to all stakeholders, including the project team and the product owner
D.
Send weekly reports to all stakeholders, including the project team and the product owner
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Suggested answer: A

An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).

What should the project lead do?

A.
Discuss the product owner's recommendations with the team and implement the agreed-on solutions
A.
Discuss the product owner's recommendations with the team and implement the agreed-on solutions
Answers
B.
Allow the team to self-organize so one of the resources can lead the team to achieve consensus
B.
Allow the team to self-organize so one of the resources can lead the team to achieve consensus
Answers
C.
Discuss the recommendations with the test manager and request better quality control
C.
Discuss the recommendations with the test manager and request better quality control
Answers
D.
Facilitate the meeting so anyone can share their ideas and is heard during the session
D.
Facilitate the meeting so anyone can share their ideas and is heard during the session
Answers
Suggested answer: A

The project sponsor of a major initiative is consistently changing the prioritization of modular work packages. The team is used to three week sprints and is becoming increasingly frustrated with the daily changes in scope.

What should the project manager do?

A.
Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle.
A.
Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle.
Answers
B.
Decrease the sprint cycle to the average reprioritization request by calculating it in days.
B.
Decrease the sprint cycle to the average reprioritization request by calculating it in days.
Answers
C.
Set up a meeting with the project team and ask for their opinion on what to do.
C.
Set up a meeting with the project team and ask for their opinion on what to do.
Answers
D.
Move to a Kanban strategy so that work can be reallocated more easily.
D.
Move to a Kanban strategy so that work can be reallocated more easily.
Answers
Suggested answer: A

A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer's active projects.

However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships.

Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose three.)

A.
Create a work breakdown structure (WBS) of the new scope with the internal projects.
A.
Create a work breakdown structure (WBS) of the new scope with the internal projects.
Answers
B.
Create a change request with the scope of the new internal projects.
B.
Create a change request with the scope of the new internal projects.
Answers
C.
Use the project's contingency budget.
C.
Use the project's contingency budget.
Answers
D.
Influence the client to initiate a new project.
D.
Influence the client to initiate a new project.
Answers
E.
Manage the quality of the delivery.
E.
Manage the quality of the delivery.
Answers
Suggested answer: A, D, E

A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer. The SMEs captured various process deviations without sharing with the project team.

How can the project manager ensure knowledge transfer across the team?

A.
Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled.
A.
Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled.
Answers
B.
Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue.
B.
Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue.
Answers
C.
Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues.
C.
Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues.
Answers
D.
Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS).
D.
Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS).
Answers
Suggested answer: D

A project manager is assigned to a new marketing campaign. The sponsor gives the project manager an approved project management plan for review and explains the scope, business requirements, deliverables, and stakeholders. The project manager asks to see the project charter to gain a better understanding of the project. The sponsor says the project is small and simple so there is no need for a project charter.

What should the project manager do?

A.
Develop the project charter and send it for approval.
A.
Develop the project charter and send it for approval.
Answers
B.
Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager's responsibilities.
B.
Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager's responsibilities.
Answers
C.
Speak with peers about the need for a project charter.
C.
Speak with peers about the need for a project charter.
Answers
D.
Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan.
D.
Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan.
Answers
Suggested answer: B

A large multi-year project requires highly skilled staff for successful deployment. The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun. However, there is a risk of staff turnover during the course of the project, which may have an impact on the delivery.

Which two actions should the project manager take to mitigate this risk? (Choose two.)

A.
Meet with management to discuss dividing the project into smaller projects.
A.
Meet with management to discuss dividing the project into smaller projects.
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B.
Convince senior management to hire third-party staff.
B.
Convince senior management to hire third-party staff.
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C.
Enhance the competencies of the project team through training, mentoring, and coaching.
C.
Enhance the competencies of the project team through training, mentoring, and coaching.
Answers
D.
Increase the trained staff to create back-up for resources.
D.
Increase the trained staff to create back-up for resources.
Answers
E.
Introduce a recognition program to motivate and reward resource performance.
E.
Introduce a recognition program to motivate and reward resource performance.
Answers
Suggested answer: C, E

A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule.

What can the project manager do to move the team to the norming phase?

A.
Plan social activities to help foster stronger interpersonal relationships and identify shared goals.
A.
Plan social activities to help foster stronger interpersonal relationships and identify shared goals.
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B.
Figure out who is behind the issues and apply progressive disciplinary techniques.
B.
Figure out who is behind the issues and apply progressive disciplinary techniques.
Answers
C.
Speak with the project sponsor about changing the team composition.
C.
Speak with the project sponsor about changing the team composition.
Answers
D.
Show the team the schedule impact of their communication issues and encourage them to put their differences aside.
D.
Show the team the schedule impact of their communication issues and encourage them to put their differences aside.
Answers
Suggested answer: A
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