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In a software development project, the product owner and development team agree on a sprint backlog. The highest priority in the backlog is to build a payment module. The team worked on the module during the first half of the sprint, but now two developers want to spend the rest of the sprint focusing on refactoring another feature that might create issues in the future.

What should the project manager do?

A.
Let the developers focus on the refactoring work and discuss it in the retrospective.
A.
Let the developers focus on the refactoring work and discuss it in the retrospective.
Answers
B.
Restate to the developers the importance of focusing and meeting the sprint goal.
B.
Restate to the developers the importance of focusing and meeting the sprint goal.
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C.
Escalate the issue to the developers' functional managers.
C.
Escalate the issue to the developers' functional managers.
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D.
Praise the developers for their proactivity and focus on quality.
D.
Praise the developers for their proactivity and focus on quality.
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Suggested answer: B

From previous lessons learned working with a client, a project manager notes that the client's turn-around times on documents sent for approval were very slow and well outside of the agreed timelines.

At the initial kick-off meeting with the same client, how should the project manager approach this issue for the new project?

A.
Update the project risk register with the potential for delays.
A.
Update the project risk register with the potential for delays.
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B.
Inform the client that extra resources will be added to give the client more time for reviews.
B.
Inform the client that extra resources will be added to give the client more time for reviews.
Answers
C.
Work with the client on an acceptable amount of time for document approval.
C.
Work with the client on an acceptable amount of time for document approval.
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D.
Inform the client of their responsibility in relation to document approval.
D.
Inform the client of their responsibility in relation to document approval.
Answers
Suggested answer: C

During an ongoing project, a key resource asks the project manager about the project purpose and if it is aligned with the organization's strategy.

What should the project manager share with the key resource?

A.
The updated project management plan
A.
The updated project management plan
Answers
B.
The updated benefits management plan
B.
The updated benefits management plan
Answers
C.
The updated communications management plan
C.
The updated communications management plan
Answers
D.
The updated scope management plan
D.
The updated scope management plan
Answers
Suggested answer: B

After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied with the way the project was run.

What two actions should the project manager take? (Choose two.)

A.
Send a questionnaire to the project participants and seek their feedback.
A.
Send a questionnaire to the project participants and seek their feedback.
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B.
Refer to the communications management plan.
B.
Refer to the communications management plan.
Answers
C.
Obtain official approval on the new process from the various countries.
C.
Obtain official approval on the new process from the various countries.
Answers
D.
Prepare the lessons learned from the project phase.
D.
Prepare the lessons learned from the project phase.
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E.
Deliver the project materials to the users and see if they have any comments.
E.
Deliver the project materials to the users and see if they have any comments.
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Suggested answer: A, B

A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client. A potential design problem is identified by the development team. After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed. The design is already approved.

What should be the project manager's next steps?

A.
Make a change request and get formal approval from the project owner.
A.
Make a change request and get formal approval from the project owner.
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B.
Inform the client of the problem and follow the change request process.
B.
Inform the client of the problem and follow the change request process.
Answers
C.
Conduct a proof of concept to make sure there are no problems in the revised design.
C.
Conduct a proof of concept to make sure there are no problems in the revised design.
Answers
D.
Amend the design specifications and pass them to the development team for reprogramming.
D.
Amend the design specifications and pass them to the development team for reprogramming.
Answers
Suggested answer: C

During the execution of a project, the finance team identified that they were not involved in building the business case for the project and will not approve the estimated return on investment (ROI).

What should the project manager do?

A.
Revisit the communications management plan and make necessary adjustments.
A.
Revisit the communications management plan and make necessary adjustments.
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B.
Revisit the scope management plan and note this as a risk.
B.
Revisit the scope management plan and note this as a risk.
Answers
C.
Continue developing based on the project management plan and address the issue post delivery.
C.
Continue developing based on the project management plan and address the issue post delivery.
Answers
D.
Schedule a meeting with the product owner and finance team to agree on course corrections.
D.
Schedule a meeting with the product owner and finance team to agree on course corrections.
Answers
Suggested answer: D

Explanation:

The business case is presented in the project charter. The communications plan is developed after the charter, so revisiting it won't have any impact on the root cause of this issue. You would want to meet with them and get their input, which is the root cause.

Explanation:

After the project charter's approval, the project manager needs to work on detailed project requirements, constraints, and assumptions with stakeholders.

However, not all of the stakeholders are immediately available for a meeting in the short term.

What should the project manager do in order to gather the information needed from stakeholders?

A.
Conduct a meeting to build the project management plan with the stakeholders who are available.
A.
Conduct a meeting to build the project management plan with the stakeholders who are available.
Answers
B.
Email, call, or meet with each stakeholder separately to obtain their input.
B.
Email, call, or meet with each stakeholder separately to obtain their input.
Answers
C.
Escalate to the project sponsor that not all stakeholders are available for a meeting.
C.
Escalate to the project sponsor that not all stakeholders are available for a meeting.
Answers
D.
Meet with the project management team to build the project management plan before consulting stakeholders.
D.
Meet with the project management team to build the project management plan before consulting stakeholders.
Answers
Suggested answer: B

A project manager has been selected to deliver one of an organization's key flagship solutions.

Critical success factors include agility, market adaptation, and a quick response to market offerings.

What is one of the key activities that the project manager should undertake to ensure company success?

A.
Request more funding from the project sponsor to hire additional skilled resources and to incorporate additional quality in the project delivery approach and outcome.
A.
Request more funding from the project sponsor to hire additional skilled resources and to incorporate additional quality in the project delivery approach and outcome.
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B.
Review the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables.
B.
Review the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables.
Answers
C.
Create a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives.
C.
Create a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives.
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D.
Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions.
D.
Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions.
Answers
Suggested answer: D

During the implementation of a project, the project team discovered a new opportunity. After an internal review, the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level.

What should the project manager do next with this opportunity?

A.
No more action is required.
A.
No more action is required.
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B.
Share this opportunity with another project.
B.
Share this opportunity with another project.
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C.
Further monitor the opportunity.
C.
Further monitor the opportunity.
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D.
Establish a contingency reserve to support the opportunity.
D.
Establish a contingency reserve to support the opportunity.
Answers
Suggested answer: A

During a project's third iteration, two of the existing team members were replaced. As the project entered the next iteration, the team velocity dropped and the performance started to slip.

What should the project manager do?

A.
Guide the team to revert back to the forming and storming stages.
A.
Guide the team to revert back to the forming and storming stages.
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B.
Discuss the decrease in productivity with human resources (HR).
B.
Discuss the decrease in productivity with human resources (HR).
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C.
Convene a team building event to address key performance indicators (KPIs).
C.
Convene a team building event to address key performance indicators (KPIs).
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D.
Escalate the issue to the project sponsor.
D.
Escalate the issue to the project sponsor.
Answers
Suggested answer: A
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