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The customer's project manager changes during the final stage of a project.

How can the project manager avoid a project closure delay?

A.
Update the stakeholder engagement plan
A.
Update the stakeholder engagement plan
Answers
B.
Review the latest project status report and update the stakeholders
B.
Review the latest project status report and update the stakeholders
Answers
C.
Escalate the case to the customer's management team
C.
Escalate the case to the customer's management team
Answers
D.
Issue the project payment invoice to the customer in advance
D.
Issue the project payment invoice to the customer in advance
Answers
Suggested answer: A

In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing.

The software update will be accomplished using an agile approach in order to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches.

What types of communications will the project manager have to design into the schedule management plan to ensure the project will be on schedule?

A.
Weekly colocated meetings with the relevant stakeholders
A.
Weekly colocated meetings with the relevant stakeholders
Answers
B.
Biweekly conference calls with the relevant stakeholders
B.
Biweekly conference calls with the relevant stakeholders
Answers
C.
Weekly one-on-one meetings with each of the relevant stakeholders
C.
Weekly one-on-one meetings with each of the relevant stakeholders
Answers
D.
Biweekly written status reports from the relevant stakeholders
D.
Biweekly written status reports from the relevant stakeholders
Answers
Suggested answer: A

During the review of a project's list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed.

What should the project manager do?

A.
Check the approved list of requirements to see if there are any missing items
A.
Check the approved list of requirements to see if there are any missing items
Answers
B.
Work with the stakeholder to improve the requirements' acceptance criteria
B.
Work with the stakeholder to improve the requirements' acceptance criteria
Answers
C.
Review the requirements traceability matrix with the concerned stakeholder
C.
Review the requirements traceability matrix with the concerned stakeholder
Answers
D.
Discuss with the stakeholder which additional requirements should be added
D.
Discuss with the stakeholder which additional requirements should be added
Answers
Suggested answer: C

During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style.

What should the project manager do?

A.
Review the set of responsibilities with the team member
A.
Review the set of responsibilities with the team member
Answers
B.
Avoid the team member to prevent further conflicts
B.
Avoid the team member to prevent further conflicts
Answers
C.
Escalate the situation to the project sponsor
C.
Escalate the situation to the project sponsor
Answers
D.
Review the personnel skill documents
D.
Review the personnel skill documents
Answers
Suggested answer: C

A newly formed team has become accustomed to agile practices. The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members.

What should the project lead do in this situation?

A.
Challenge the team to find new ways to achieve higher levels of performance to improve the situation
A.
Challenge the team to find new ways to achieve higher levels of performance to improve the situation
Answers
B.
Speak with individual team members to determine what they would like to do to improve the situation in the team
B.
Speak with individual team members to determine what they would like to do to improve the situation in the team
Answers
C.
Have the team inform senior management of the situation and ask for recommendations
C.
Have the team inform senior management of the situation and ask for recommendations
Answers
D.
Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct
D.
Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct
Answers
Suggested answer: D

A company starts implementing Scrum. About halfway through the first sprint, communication issues develop. Some project team members are not in sync with other team members.

What is the cause for this communication gap?

A.
The project sprint board has not been updated
A.
The project sprint board has not been updated
Answers
B.
Daily standup meetings were not held or enforced
B.
Daily standup meetings were not held or enforced
Answers
C.
The project status dashboard has not been updated
C.
The project status dashboard has not been updated
Answers
D.
The communications management plan has not been developed
D.
The communications management plan has not been developed
Answers
Suggested answer: B

Explanation:

In Scrum, a sprint is a time-boxed iteration of work during which a specific set of tasks is completed and delivered. During a sprint, daily standup meetings, also known as daily Scrums, are held to provide an opportunity for team members to communicate with each other and coordinate their work.

The purpose of daily standup meetings is to ensure that team members are aware of what each other is working on, identify any issues or obstacles that need to be addressed, and coordinate their efforts to ensure that the tasks for the sprint are completed on time. If daily standup meetings are not held or enforced, it can lead to a communication gap and a lack of coordination among team members, which can negatively impact the progress and success of the sprint.

Explanation:

During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.

How should the project manager handle this?

A.
Communicate directly with the director and inform them of the communications management plan
A.
Communicate directly with the director and inform them of the communications management plan
Answers
B.
Communicate directly with the client stating that any scope changes must go through the project manager
B.
Communicate directly with the client stating that any scope changes must go through the project manager
Answers
C.
Review the stakeholder engagement plan and put in place any existing actions accordingly
C.
Review the stakeholder engagement plan and put in place any existing actions accordingly
Answers
D.
Discuss the issues with the project team and let them know that the project manager will handle scope changes
D.
Discuss the issues with the project team and let them know that the project manager will handle scope changes
Answers
Suggested answer: A

A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion.

What are two issues that these actions by the project manager could cause? (Choose two.)

A.
A lot of discussions that yield no results or possibly too many results
A.
A lot of discussions that yield no results or possibly too many results
Answers
B.
A lack of direction and motivation for the team in the workshop
B.
A lack of direction and motivation for the team in the workshop
Answers
C.
Lessons learned from other teams to not be considered
C.
Lessons learned from other teams to not be considered
Answers
D.
Time management plan for the retrospective workshop to not be updated
D.
Time management plan for the retrospective workshop to not be updated
Answers
E.
A focus on the negative and a disinterest in further improvements
E.
A focus on the negative and a disinterest in further improvements
Answers
Suggested answer: A, C

A client is structured as a matrix organization for an agile project. The project manager is working on-site with key stakeholders from different parts of the organization.

How should the project manager handle the different stakeholders?

A.
All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders
A.
All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders
Answers
B.
Because there are different perspectives, perform a stakeholder analysis and act based on the outcome
B.
Because there are different perspectives, perform a stakeholder analysis and act based on the outcome
Answers
C.
The project manager is working on the client's premises, so follow the directions of all the key stakeholders
C.
The project manager is working on the client's premises, so follow the directions of all the key stakeholders
Answers
D.
This is an agile project, so listen only to the directions of the project manager's supervisor and the functional managers of the organization
D.
This is an agile project, so listen only to the directions of the project manager's supervisor and the functional managers of the organization
Answers
Suggested answer: B

A project manager is leading an in-house company project in its very early stages. This current project is similar to another project that ended a year ago.

What should the project manager do to analyze the involved stakeholders?

A.
Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project
A.
Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project
Answers
B.
Use lessons learned from the previous project as a guide for the current project's stakeholder register
B.
Use lessons learned from the previous project as a guide for the current project's stakeholder register
Answers
C.
Refer to the stakeholder register from the previous project as it was similar to the current project
C.
Refer to the stakeholder register from the previous project as it was similar to the current project
Answers
D.
Document in the risk register that the current project may have different stakeholders than the previous project
D.
Document in the risk register that the current project may have different stakeholders than the previous project
Answers
Suggested answer: B
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