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A project manager is assigned to lead an enterprise transformation to address change and value delivery at the organizational level. The project manager is working with the team to deliver incremental changes.

What should the project manager do to ensure the success of this endeavor at both the team and organizational levels?

A.
Get buy-in from senior management to enforce adoption of the organizational enterprise transformation.
A.
Get buy-in from senior management to enforce adoption of the organizational enterprise transformation.
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B.
Analyze the impact of changes and risk associated with deliveries on a continuous basis.
B.
Analyze the impact of changes and risk associated with deliveries on a continuous basis.
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C.
Involve governance on establishing trust and transparency to aid the transformation journey.
C.
Involve governance on establishing trust and transparency to aid the transformation journey.
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D.
Coordinate with the functional managers and get their buy-in as early as possible to avoid resistance.
D.
Coordinate with the functional managers and get their buy-in as early as possible to avoid resistance.
Answers
Suggested answer: B

Having managed a similar project while working with previous stakeholders, a project team decided to use the same report format they used in the earlier project. However, stakeholders new to the project are not fully comprehending the status of the project based on the reports that are being circulated.

How should the project manager address this concern moving forward?

A.
Add the issue to the issue log and determine the corrective action.
A.
Add the issue to the issue log and determine the corrective action.
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B.
Create a fishbone diagram to determine the root cause for the misunderstanding.
B.
Create a fishbone diagram to determine the root cause for the misunderstanding.
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C.
Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.
C.
Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.
Answers
D.
Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.
D.
Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.
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Suggested answer: C

A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project.

What should the project manager do to alleviate the stakeholders' concerns?

A.
Schedule a kick-off session to explain the problems of the project and gain approval and support.
A.
Schedule a kick-off session to explain the problems of the project and gain approval and support.
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B.
Demonstrate the performance indexes and recommend corrective actions to the stakeholders.
B.
Demonstrate the performance indexes and recommend corrective actions to the stakeholders.
Answers
C.
Send communications for clarification so there is a full understanding about the situation.
C.
Send communications for clarification so there is a full understanding about the situation.
Answers
D.
Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders.
D.
Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders.
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Suggested answer: B

A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective?

A.
Encourage continuous rotation of roles among team members to keep people motivated throughout project delivery.
A.
Encourage continuous rotation of roles among team members to keep people motivated throughout project delivery.
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B.
Be clear with directions and assignments so people stay focused and engaged with their work.
B.
Be clear with directions and assignments so people stay focused and engaged with their work.
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C.
Design a reward system to get people motivated by recognizing significant individual contributions from the last sprint.
C.
Design a reward system to get people motivated by recognizing significant individual contributions from the last sprint.
Answers
D.
Promote an environment where everybody knows what their contribution means to the project as a whole.2
D.
Promote an environment where everybody knows what their contribution means to the project as a whole.2
Answers
Suggested answer: D

A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time.

What should the project manager do next?

A.
Meet with the team member and work on a development plan for them to avoid missed deliverables in the future.
A.
Meet with the team member and work on a development plan for them to avoid missed deliverables in the future.
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B.
Hold a team meeting to discuss team member commitments and communications.
B.
Hold a team meeting to discuss team member commitments and communications.
Answers
C.
Record the issue, then refocus the team's efforts on delivering the next set of deliverables.
C.
Record the issue, then refocus the team's efforts on delivering the next set of deliverables.
Answers
D.
Give the team member a formal warning for the negative impact due to failure to deliver and not meet deadlines.
D.
Give the team member a formal warning for the negative impact due to failure to deliver and not meet deadlines.
Answers
Suggested answer: A

In an ongoing project, the customer, who has been the main contact for the project, informs the project manager that they will be introducing a new contact person due to their busy schedule.

Moving forward, the new contact will also be making key decisions.

What should the project manager do next?

A.
Update the stakeholder register with the new contact's details.
A.
Update the stakeholder register with the new contact's details.
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B.
Inform the project team of the new point of contact.
B.
Inform the project team of the new point of contact.
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C.
Update the communications management plan.
C.
Update the communications management plan.
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D.
Request a meeting with the customer and the new contact.
D.
Request a meeting with the customer and the new contact.
Answers
Suggested answer: D

Most of the work packages for a project are subcontracted. In the middle of execution, the project manager is informed that a new contract manager will take the position in one-week.

What should the project manager do next?

A.
Analyze and document the interests of the new contract manager and select a strategy to manage the relationship.
A.
Analyze and document the interests of the new contract manager and select a strategy to manage the relationship.
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B.
Update the communications management plan with the new contract manager's information.
B.
Update the communications management plan with the new contract manager's information.
Answers
C.
Reschedule the next progress meeting to introduce the new contract manager to the project team.
C.
Reschedule the next progress meeting to introduce the new contract manager to the project team.
Answers
D.
Consult the project management plan and prepare a full set of documents for the new contract manager.
D.
Consult the project management plan and prepare a full set of documents for the new contract manager.
Answers
Suggested answer: A

During the early phases of a project, mitigation actions were not executed in a timely manner; therefore, the project schedule was impacted. Several project stakeholders are now frustrated with the delays.

What should the project manager have done to manage the issue?

A.
Identified and reported the issue
A.
Identified and reported the issue
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B.
Monitored and controlled the issue
B.
Monitored and controlled the issue
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C.
Identified the appropriate response and had it implemented
C.
Identified the appropriate response and had it implemented
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D.
Communicated any identified action to impacted stakeholders
D.
Communicated any identified action to impacted stakeholders
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Suggested answer: C

A member of the board of directors has asked the project manager for the estimated cost of the minimum viable product (MVP). The estimated cost is needed in order to get formal approval for this project.

How should the project manager report this cost?

A.
Calculate the budget at completion (BAC) based on the completed and planned features.
A.
Calculate the budget at completion (BAC) based on the completed and planned features.
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B.
Determine the control accounts and use a top-bottom estimate.
B.
Determine the control accounts and use a top-bottom estimate.
Answers
C.
Estimate user story points and forecast a budget for that deliverable.
C.
Estimate user story points and forecast a budget for that deliverable.
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D.
Consider the cost performance index (CPI) based on earned value (EV) divided by costs.
D.
Consider the cost performance index (CPI) based on earned value (EV) divided by costs.
Answers
Suggested answer: C

Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration. The product owner seems much more interested in the cost rather than the product itself.

What should the project manager have done earlier to change the product owner's behavior?

A.
Worked on different approaches of estimating to give confidence of the cost spent in each product increment
A.
Worked on different approaches of estimating to give confidence of the cost spent in each product increment
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B.
Worked on a fixed-price contract to switch the product owner's attention to value instead of money
B.
Worked on a fixed-price contract to switch the product owner's attention to value instead of money
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C.
Worked on a communications management plan with reports of budget spent in each iteration versus planned to avoid these discussions during ceremonies
C.
Worked on a communications management plan with reports of budget spent in each iteration versus planned to avoid these discussions during ceremonies
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D.
Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies
D.
Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies
Answers
Suggested answer: D
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