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A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose two)

A.
Interview the most resistant team members to persuade them to try to accept an agile approach.
A.
Interview the most resistant team members to persuade them to try to accept an agile approach.
Answers
B.
Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
B.
Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
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C.
Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.
C.
Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.
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D.
Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.
D.
Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.
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E.
Meet with management to explain the team's resistance to the agile approach and request that they formally ask the team to implement agile.
E.
Meet with management to explain the team's resistance to the agile approach and request that they formally ask the team to implement agile.
Answers
Suggested answer: B, C

An agile project has a broad set of product features intended for different user profiles and usages. It is difficult to define common acceptance criteria that can apply to all the features.

How can the project manager ensure that the appropriate acceptance criteria are applied to the features?

A.
Integrate the acceptance criteria review into the definition of ready (DoR) for each feature and associated tests into the feature's definition of done (DoD).
A.
Integrate the acceptance criteria review into the definition of ready (DoR) for each feature and associated tests into the feature's definition of done (DoD).
Answers
B.
Define the acceptance criteria and specific functional test cases only after analyzing the user feedback from testing the early feature release.
B.
Define the acceptance criteria and specific functional test cases only after analyzing the user feedback from testing the early feature release.
Answers
C.
Integrate the specific tests into the definition of ready (DoR) for each feature and the acceptance criteria into the feature's definition of done (DoD).
C.
Integrate the specific tests into the definition of ready (DoR) for each feature and the acceptance criteria into the feature's definition of done (DoD).
Answers
D.
Use the broadest set of acceptance criteria to ensure that all features have a common quality baseline and associated functional test cases.
D.
Use the broadest set of acceptance criteria to ensure that all features have a common quality baseline and associated functional test cases.
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Suggested answer: A

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.

How should the project manager handle this situation?

A.
Speak to the team member regarding the need to improve performance.
A.
Speak to the team member regarding the need to improve performance.
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B.
Allow the project team to discuss the problem with this team member.
B.
Allow the project team to discuss the problem with this team member.
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C.
Discuss the issue with the team member's functional manager.
C.
Discuss the issue with the team member's functional manager.
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D.
Inform the human resource (HR) department about the issue.
D.
Inform the human resource (HR) department about the issue.
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Suggested answer: B

A company is set to execute a project across different localities and countries. Right before execution, a press release from one of the impacted communities expresses disapproval of the project.

What should the project manager do first?

A.
Engage all critical stakeholders and align project objectives with expectations from the community.
A.
Engage all critical stakeholders and align project objectives with expectations from the community.
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B.
Include the community statement as a new risk in the project's risk register.
B.
Include the community statement as a new risk in the project's risk register.
Answers
C.
Approach the government to obtain their support and influence to engage the community.
C.
Approach the government to obtain their support and influence to engage the community.
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D.
Update the stakeholder communications plan to ensure that the community is always informed.
D.
Update the stakeholder communications plan to ensure that the community is always informed.
Answers
Suggested answer: A

All activities for Project A are ahead of schedule, except for one activity that is on the critical path.

The resource manager is requesting that the team members join Project B, which is an important project in the organization that is behind schedule.

What should the project manager do?

A.
Ask the stakeholders to pause Project A because Project B is more important.
A.
Ask the stakeholders to pause Project A because Project B is more important.
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B.
Release the team members from Project A who are not working on a critical path activity,
B.
Release the team members from Project A who are not working on a critical path activity,
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C.
Agree to reassign all team members to Project B due to its importance.
C.
Agree to reassign all team members to Project B due to its importance.
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D.
Retain the team members on Project A and complete the planned activities as committed.
D.
Retain the team members on Project A and complete the planned activities as committed.
Answers
Suggested answer: D

A project manager is assigned to a strategic communication project that involves subject matter experts (SMEs), interns, and new recruits. The project manager discovers that the project is not gaining much traction due to knowledge gaps from the interns. The budget for training is exhausted and the project needs to be delivered without delay.

Which two actions should the project manager take? (Choose two.)

A.
Identify the sources and specifics of the knowledge gap from the interns and new recruits.
A.
Identify the sources and specifics of the knowledge gap from the interns and new recruits.
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B.
Initiate a project change request for additional budget to train the interns and new recruits.
B.
Initiate a project change request for additional budget to train the interns and new recruits.
Answers
C.
Ignore the issues with the project and try to deliver the project successfully without asking for training funds.
C.
Ignore the issues with the project and try to deliver the project successfully without asking for training funds.
Answers
D.
Put the interns and new recruits into groups and assign a SME as a mentor.
D.
Put the interns and new recruits into groups and assign a SME as a mentor.
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E.
Hire more SMEs and inform the human resources manager to lay off the nonperforming interns and new recruits.
E.
Hire more SMEs and inform the human resources manager to lay off the nonperforming interns and new recruits.
Answers
Suggested answer: A, D

A project manager has been newly assigned to an existing project. The project manager noted that the input from a business unit, which is critical to the success of the project, was not included in any project assets. Instead, there were many complaints about the project's operational results and the alignment with solutions affected by the business unit's operations.

What action should the project manager take?

A.
Validate that the project requirements information is up-to-date.
A.
Validate that the project requirements information is up-to-date.
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B.
Determine the degree to which the project is in compliance.
B.
Determine the degree to which the project is in compliance.
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C.
Optimize alignment among needs, expectations, and project objectives.
C.
Optimize alignment among needs, expectations, and project objectives.
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D.
Determine a strategy for change responses to new objective requests.
D.
Determine a strategy for change responses to new objective requests.
Answers
Suggested answer: C

During the fourth sprint, a project manager noticed that none of the customer representatives have participated in any of the sprints. The team told the project manager that they had a prototype ready.

What should the project manager do next?

A.
Contact the customer to confirm that they received updates of the work in progress (WIP).
A.
Contact the customer to confirm that they received updates of the work in progress (WIP).
Answers
B.
Tell the team to create a prototype manual to provide guidance for the end user.
B.
Tell the team to create a prototype manual to provide guidance for the end user.
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C.
Deliver a presentation about the capabilities to the quality assurance (QA) team.
C.
Deliver a presentation about the capabilities to the quality assurance (QA) team.
Answers
D.
Invite the customer representatives to the review meeting to review the prototype with the team.
D.
Invite the customer representatives to the review meeting to review the prototype with the team.
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Suggested answer: D

A project is late due to a large number of scope changes. This was raised as a risk in the risk register during the initiation phase. The team is afraid that they will be blamed in case of failure and recommends that the project manager ask for an extension.

What should the project manager do first?

A.
Ask the team to document the impact of the risk in detail.
A.
Ask the team to document the impact of the risk in detail.
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B.
Refer to the change log and ensure that changes are documented.
B.
Refer to the change log and ensure that changes are documented.
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C.
Refer to the risk register and follow the mitigation plan.
C.
Refer to the risk register and follow the mitigation plan.
Answers
D.
Ask the sponsor for their advice on the way forward.
D.
Ask the sponsor for their advice on the way forward.
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Suggested answer: C

A project is on its second iteration out of eight. After some daily meetings, the project manager notices that one team member is always directing the meeting. The team is not comfortable with the situation and, as a result, the activities are blocked.

What should the project manager do?

A.
Conduct a session to help the team improve their interactions.
A.
Conduct a session to help the team improve their interactions.
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B.
Update the risk register and define a contingency plan.
B.
Update the risk register and define a contingency plan.
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C.
Moderate the daily meetings to help the team to feel more comfortable.
C.
Moderate the daily meetings to help the team to feel more comfortable.
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D.
Meet with the team member to show the impact of their behavior.
D.
Meet with the team member to show the impact of their behavior.
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Suggested answer: C
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