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CompTIA TK0-201 Practice Test - Questions Answers, Page 20

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Which of the following is the MOST important issue to consider when identifying the target audience for a training program?

A.
Potential gains in participant productivity
A.
Potential gains in participant productivity
Answers
B.
How much the program will cost
B.
How much the program will cost
Answers
C.
The knowledge and skill of the participants
C.
The knowledge and skill of the participants
Answers
D.
The type of incentive to provide for completing the training
D.
The type of incentive to provide for completing the training
Answers
Suggested answer: A

An instructor notices that the classroom is extremely hot and several participants report that they are having trouble concentrating on the material. Which of the following is the BEST course of action for the instructor to take?

A.
Contact facilities management to try to find a prompt interim solution.
A.
Contact facilities management to try to find a prompt interim solution.
Answers
B.
Stay on task and use humor to distract.
B.
Stay on task and use humor to distract.
Answers
C.
Cancel class for the remainder of the day and start fresh the next morning.
C.
Cancel class for the remainder of the day and start fresh the next morning.
Answers
D.
Tell the learners they have to endure the heat and the problem will be addressed later.
D.
Tell the learners they have to endure the heat and the problem will be addressed later.
Answers
Suggested answer: A

When a learner leans back and crosses their arms in response to a direct question, this MOST likely indicates they:

A.
Know the answer but do not want to share it with the rest of the class
A.
Know the answer but do not want to share it with the rest of the class
Answers
B.
Are indifferent to the question and want to be disruptive to the class
B.
Are indifferent to the question and want to be disruptive to the class
Answers
C.
Are uncomfortable with their knowledge of the correct answer
C.
Are uncomfortable with their knowledge of the correct answer
Answers
D.
Are interested, invested but considering their response carefully
D.
Are interested, invested but considering their response carefully
Answers
Suggested answer: C

An instructor perceives that a learner is continually flirting with the instructor during class.

Which of the following should the instructor do to reduce the distraction level caused by the learner?

A.
Remove the learner immediately from the class. Report the behavior to the learner's manager.
A.
Remove the learner immediately from the class. Report the behavior to the learner's manager.
Answers
B.
Avoid eye contact and continue with the class. Report the behavior to the learner's manager.
B.
Avoid eye contact and continue with the class. Report the behavior to the learner's manager.
Answers
C.
Move the learner to a more distant location from the instructor. Report the behavior to the learner's manager.
C.
Move the learner to a more distant location from the instructor. Report the behavior to the learner's manager.
Answers
D.
Discuss the behavior with the learner at a break. Report the behavior to the learner's manager.
D.
Discuss the behavior with the learner at a break. Report the behavior to the learner's manager.
Answers
Suggested answer: B

A client requests a half-day course on a software application from an instructor. The instructor has laptops available for rent, but the client is not interested in paying the cost. Which of the following is the BEST method to handle this situation?

A.
Instruct the client that the course can only be run with the laptop rental fee.
A.
Instruct the client that the course can only be run with the laptop rental fee.
Answers
B.
Bring one laptop and a projector to display presentations and demonstrations.
B.
Bring one laptop and a projector to display presentations and demonstrations.
Answers
C.
Increase the price of the class and say the laptop usage is free.
C.
Increase the price of the class and say the laptop usage is free.
Answers
D.
Explain the best return on investment (ROI) will be realized by hands-on training.
D.
Explain the best return on investment (ROI) will be realized by hands-on training.
Answers
Suggested answer: B

An instructor is use to instructing experienced individuals. The instructor is delivering a class to a group of entry level learners. Which of the following will the instructor need to adjust for this specific group of learners?

A.
Body movements and gestures
A.
Body movements and gestures
Answers
B.
Technical terminology and acronyms
B.
Technical terminology and acronyms
Answers
C.
Proper syntax and use of grammar
C.
Proper syntax and use of grammar
Answers
D.
Voice inflection and rate of speech
D.
Voice inflection and rate of speech
Answers
Suggested answer: B

On the first day an instructor administers a pre-test. The results of the test are mixed; some learners scored high and some scored low. Which of the following is an effective use of these results?

A.
Modify the delivery to match the abilities of the learners.
A.
Modify the delivery to match the abilities of the learners.
Answers
B.
Use the results as a baseline to measure learning.
B.
Use the results as a baseline to measure learning.
Answers
C.
Remove the over-qualified learners from the class.
C.
Remove the over-qualified learners from the class.
Answers
D.
Remove the under-qualified learners from the class.
D.
Remove the under-qualified learners from the class.
Answers
Suggested answer: A

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the following would be the BEST course of action to help the learner?

A.
Ask other learners if they had issues with the course.
A.
Ask other learners if they had issues with the course.
Answers
B.
Offer the learner a refund on the course,
B.
Offer the learner a refund on the course,
Answers
C.
Ask the learner if they had an issue with the course.
C.
Ask the learner if they had an issue with the course.
Answers
D.
Invite the learner back to retake the course.
D.
Invite the learner back to retake the course.
Answers
Suggested answer: C

The BEST method of recording attendance is to:

A.
Compile a roster from end of class surveys.
A.
Compile a roster from end of class surveys.
Answers
B.
Pass a roster around during introductions.
B.
Pass a roster around during introductions.
Answers
C.
Call out a roster for confirmation.
C.
Call out a roster for confirmation.
Answers
D.
Have learners sign the roster as they enter the class.
D.
Have learners sign the roster as they enter the class.
Answers
Suggested answer: C

Which of the following is the main advantage of using a multiple choice questionnaire when conducting training needs analysis?

A.
Generates real-life data
A.
Generates real-life data
Answers
B.
Exposes the cause of performance problems
B.
Exposes the cause of performance problems
Answers
C.
Allows the data to be anonymous
C.
Allows the data to be anonymous
Answers
D.
Yields data that is easily summarized and reported
D.
Yields data that is easily summarized and reported
Answers
Suggested answer: D
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