CompTIA TK0-201 Practice Test - Questions Answers, Page 26

When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:

During an extensive needs analysis, the training group discovers that the organization's call center team is failing to mention add-on products and there are a large number of customer calls which are either abandoned or escalateto call center managers. The marketing area is adamant that call center agents refer to the add-on products in order to increase sales. In designing a training solution, the FIRST step should be to:

After completing a block of instruction, several learners have questions on how the material would apply to their situation. Which of the following could the instructor do to show the students the relevance of the material? (SelectTWO).

Which of the following can a virtual trainer use to elicit feedback if they host asynchronous training sessions?

A learner is attempting to complete a content rich online training module. Which of the following will inhibit the learner's ability to retain information in this setting?

A participant logs in 15 minutes late for a one-hour synchronous training. Which of the following would be the leader's MOST appropriate response to the participant?

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

A trainer uses a humorous anecdote that they often use at a certain point in the material. After telling the story, the trainer senses a change in facial expression and body language from one student. Which of the following is the MOST appropriate action for the trainer to take?