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CompTIA TK0-201 Practice Test - Questions Answers, Page 35

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A problem occurs while delivering a course. The trainer was not prepared for this problem and needs to maintain credibility with the class. The trainer should:

A.
Continue training as if nothing happened.
A.
Continue training as if nothing happened.
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B.
Make the problem a learning moment.
B.
Make the problem a learning moment.
Answers
C.
Blame other members of the training team.
C.
Blame other members of the training team.
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D.
Fault the training materials for the problem.
D.
Fault the training materials for the problem.
Answers
Suggested answer: B

During a class, a student points out that one of the procedures that was explained has recently changed and the wrong steps are being taught. Which of the following should the trainer do to maintain an expert status with the class?

A.
On a break verify the information and inform the class of the findings.
A.
On a break verify the information and inform the class of the findings.
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B.
Inform the class the student is incorrect.
B.
Inform the class the student is incorrect.
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C.
Ask the student if they are an expert and let them know not to interrupt.
C.
Ask the student if they are an expert and let them know not to interrupt.
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D.
Inform the client that they need to change their material to match the procedure.
D.
Inform the client that they need to change their material to match the procedure.
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Suggested answer: A

A trainer overhears students talking about the last class and how unqualified the trainer was for that class. Which of the following should the trainer do to establish credibility?

A.
Find out who the last trainer was and inform the trainer not to work for the client anymore.
A.
Find out who the last trainer was and inform the trainer not to work for the client anymore.
Answers
B.
Let the client know about the conversation and have them reassure the students.
B.
Let the client know about the conversation and have them reassure the students.
Answers
C.
Approach the students and tell them the last trainer was new and is no longer working for the company.
C.
Approach the students and tell them the last trainer was new and is no longer working for the company.
Answers
D.
During the introductions to the class, present certifications and credentials.
D.
During the introductions to the class, present certifications and credentials.
Answers
Suggested answer: D

Which of the following are the BEST methods for assessing learners’ knowledge of an objective when their work entails life-or-death decision-making skills? (Select TWO).

A.
Scenario-based learning
A.
Scenario-based learning
Answers
B.
Course surveys
B.
Course surveys
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C.
Teach back
C.
Teach back
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D.
Situational interest
D.
Situational interest
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E.
Exclusion from a list
E.
Exclusion from a list
Answers
Suggested answer: A, C

The BEST way for an instructor to provide an introduction to the course content is to:

A.
Hand out course evaluations.
A.
Hand out course evaluations.
Answers
B.
Summarize the topics discussed.
B.
Summarize the topics discussed.
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C.
Conduct a course overview.
C.
Conduct a course overview.
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D.
Give examples on specific topics.
D.
Give examples on specific topics.
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Suggested answer: C

During a training session, a learner asks an instructor an irrelevant question regarding politics. Which of the following BEST indicates how the instructor should respond?

A.
Ask another learner to answer the question
A.
Ask another learner to answer the question
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B.
Conduct a group discussion
B.
Conduct a group discussion
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C.
Answer the learner’s question
C.
Answer the learner’s question
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D.
Explain politics is not applicable to the discussion
D.
Explain politics is not applicable to the discussion
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Suggested answer: D

An analogy in a classroom setting is the:

A.
Use of information in terms of existing experiences.
A.
Use of information in terms of existing experiences.
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B.
Only instance where humor is accepted.
B.
Only instance where humor is accepted.
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C.
Insertion of examples the learners are unfamiliar with.
C.
Insertion of examples the learners are unfamiliar with.
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D.
Way to concentrate all learners on the objective.
D.
Way to concentrate all learners on the objective.
Answers
Suggested answer: A

A trainer is suspecting that a specific learner is not grasping the material that was just covered.

Which of the following question types would BEST determine this student’s comprehension?

A.
Clarifying question
A.
Clarifying question
Answers
B.
Direct question
B.
Direct question
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C.
Open question
C.
Open question
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D.
Probing question
D.
Probing question
Answers
Suggested answer: B

Which of the following is an advantage to using the probing question type?

A.
It allows learners to think more deeply on the topic.
A.
It allows learners to think more deeply on the topic.
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B.
It allows the trainer to silence a chatty student.
B.
It allows the trainer to silence a chatty student.
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C.
It gives learners the chance to learn from each other.
C.
It gives learners the chance to learn from each other.
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D.
It allows learners to test their understanding of the topic.
D.
It allows learners to test their understanding of the topic.
Answers
Suggested answer: A

Working independently, several learners are completing a computer lab assignment. One learner wants to know when an advanced topic related to the lab will be covered in the course. Which of the following should be the instructor’s response?

A.
Tell the learner that you are unsure but will email the learner with the answer.
A.
Tell the learner that you are unsure but will email the learner with the answer.
Answers
B.
Tell the learner when the topic will be covered.
B.
Tell the learner when the topic will be covered.
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C.
Direct the learner to consult another student.
C.
Direct the learner to consult another student.
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D.
Ask the learner why it is important to have this information.
D.
Ask the learner why it is important to have this information.
Answers
Suggested answer: B
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